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Boll & Branch review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Boll & Branch suits shoppers who want bedding and a hybrid mattress under a single roof, with a queen price of $2,400 and a mattress trial of 100 days nights. Expect to shop in US and CA, and expect delivery to be free once the order reaches $100.

Key facts

Best for
Bedding and a hybrid mattress in US and CA, with a 100 night trial behind the bed.
Price from
$89↗
Sleep trial (nights)
100↗
Return window
100 days↗
Free delivery threshold
$100↗
Markets
US, CA↗
Legal entity
Boll & Branch LLC↗
Headquarters
United States↗
Founded
2014↗
Support channels
Chat, Help-centre↗
Products
Sheets, Duvets, Pillows, Toppers, Towels
Materials
Cotton, Linen, Down
Official website
bollandbranch.com

Home decor

Made to measure
No↗
Free samples
No↗
Machine washable
No↗

Mattresses

Queen-size price
$2,400↗
Warranty
10 years↗
Free delivery
Yes↗
Mattress types
Hybrid

Facts checked September 30, 2026, 9 sources

Apps and profiles

Elsewhere
WikidataWikipediaX

Pros and cons

Pros

  • A mattress trial of 100 days nights and a 10 year warranty, against bedding group medians at 90 nights and 10 years.
  • Returns run 100 days and the site median sits at 30 days, so a bedding set can be judged at home rather than on a spec sheet.
  • Free delivery is listed as yes for the mattress, and the free delivery threshold on rugs is $100, which keeps delivery cost predictable on a larger basket.
  • Towels sit alongside bedding in sheets, duvets and pillows, a category Coop Sleep Goods does not carry in sheets, duvets and duvet covers.
  • A 2014 founding year and a named operator, Boll & Branch LLC, put warranty claims and returns behind a single company.

Cons

  • Only hybrid appears in hybrid, so a shopper who wants latex or memory foam has to look elsewhere.
  • Support runs on chat and help centre, with no phone number listed, so help comes as live chat or the help center rather than voice.
  • Machine washable: no, and made to measure: no, so the rugs listed come in fixed sizes and are not suited to a wash cycle.
  • Free samples: no, so anyone choosing between colors or fills has little to go on before committing to a full order.

Ready to try Boll & Branch?

Scored 8.6 / 10 by HabitatCue.

See alternatives

Who it suits

  • Shoppers in US and CA who want bedding and a hybrid mattress from a single seller and can budget $2,400 for the bed.
  • Buyers who treat a mattress as a long purchase, because the 100 night trial and 10 year warranty cover the long middle of its life.
  • Anyone buying rugs for a home rather than a rental, since made to measure is no and sizes arrive fixed.

Who should look elsewhere

  • CuddleCo buyers who want duvet covers in the same order, since sheets, duvets and pillows lists them and Boll & Branch's sheets, duvets and pillows does not.
  • Shoppers after weighted blankets, which Blackroll BNL carries in sheets, pillows and toppers while Boll & Branch's sheets, duvets and pillows stays with bedding basics.
  • Anyone who needs a phone line, since support runs on chat and help centre only.

Pricing

Prices are quoted per piece, not as plans. Bedding and accessories start at $89, and free delivery applies once an order reaches $100, so a small basket carries a delivery cost while a larger order does not. There is no renewal step to budget for: a repeat order simply starts again at $89. Most buyers split the spend and treat the bed and the bedding as separate decisions, because the queen mattress sits well above this entry point.

What it does well

The mattress carries a trial of 100 days nights, where the site median sits at 60 nights. Everything else in the range sits under a return window of 100 days, and the site median for returns is 30 days. Those limits do most of the work in a purchase decision and remove most of the risk from a first order. A long trial does assume the item can stay in the bedroom while the clock runs, so it is a comfort factor rather than a discount.

Who runs it

The store trades as Boll & Branch LLC, is headquartered in the United States and was founded in 2014. Support runs on chat and help centre, so questions are handled in live chat or through the help center rather than by phone. The legal entity is the detail to check on a warranty claim, since returns and repairs are handled by a single named company rather than a marketplace seller.

How Boll & Branch compares

Frequently asked questions

How much does a queen mattress from Boll & Branch cost?+

The queen mattress is listed at $2,400. That is the single largest line in the range, well above the $89 entry point that bedding and accessories start from. Buyers usually budget for the bed separately from the rest of the order, and free delivery is listed as yes for the mattress.

What is the cheapest way into the range?+

Bedding, pillows and accessories are listed from $89. Sheets, duvets, pillows, toppers and towels all sit in that range, so a first order can be a single piece rather than a full set. Free delivery applies once the order reaches $100, which is worth checking against a small order before settling on a cheaper brand.

How long is the mattress trial and the warranty?+

The mattress trial runs 100 nights and the warranty runs 10 years. The site medians sit at 60 nights and 5 years, so a buyer gets more time on both counts than the typical listing here. A long trial does assume the bed can stay in the bedroom while the clock runs.

How long do I have to send bedding back?+

The return window is 100 days, and the site median for returns sits at 30 days. That is a wider window than most bedding sellers give, and it covers the bedding pieces as well as smaller items. Buyers replacing a whole set can use it to compare color and feel in their own room.

Where does Boll & Branch deliver, and is delivery free?+

The store operates in the United States and CA, so delivery is limited to those markets. Free delivery is listed as yes for the mattress, and the free delivery threshold on the rug collection is $100. An order below that threshold carries a delivery charge, which is the line most likely to change the total on a smaller basket.

What materials does the range use?+

Listed materials are cotton, linen and down. Cotton covers the core of the range, with linen for warmer weather and down in the pillow and bedding lines. Materials matter as much as price here, and the rugs listed are not machine washable, so care has to be planned before an order goes out.

Who runs the company behind the store?+

Boll & Branch trades as Boll & Branch LLC, is headquartered in the United States and was founded in 2014. The named legal entity matters because warranty claims and returns run through that company rather than through a marketplace seller. A long trading record also gives buyers more to go on when weighing a 10 year warranty.

How do I reach customer support?+

Support runs on chat and help centre, which means live chat and a help center. That suits questions on order status, delivery and return paperwork, and it is the route to use for a claim under the 10 year warranty. A phone line is not among the listed channels, so a shopper who needs voice contact will have to manage without it.

Sources

Compiled from 9 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Free delivery threshold now 100 USD
  • September 30, 2026: Free samples now no
  • September 30, 2026: Legal entity was Boll & Branch, LLC, now Boll & Branch LLC
  • September 30, 2026: Machine washable now no
  • September 30, 2026: Made to measure now no
  • September 30, 2026: Markets now US, CA
  • September 30, 2026: Return window now 100
  • September 30, 2026: axisScores offer was 8.5, now 8.6
  • September 30, 2026: score was 8.5, now 8.6

Boll & Branch

Bedding and a hybrid mattress in US and CA, with a 100 night trial behind the bed.

8.6/10See alternatives