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Branch review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Branch suits buyers who want one store for a whole room, from a chair to a sofa, and who live in the US or Canada. Entry prices start at $259, the in-home trial runs 30 days, and coverage reaches 1 to 10 years.

Key facts

Best for
Furnishing a home or a small office in the US or Canada from a single store.
Price from
$259↗
Delivery time (weeks)
0↗
Return window
30 days↗
Warranty
1 to 10 years↗
In-home trial
30 days↗
Assembly included
No↗
Free delivery
Yes↗
Markets
US, CA↗
Legal entity
Bureau Office, Inc.↗
Headquarters
United States↗
Founded
2018↗
Support channels
Email, Chat, Help-centre↗
Products
Office chairs, Standing desks, Storage, Sofas, Armchairs, Dining
Materials
Fabric, Wood, Leather
Official website
branchfurniture.com

Furniture and home stores

Free delivery threshold
$90↗
Assembly service
Yes↗
Departments
Furniture, Lighting

Facts checked September 30, 2026, 6 sources

Apps and profiles

Elsewhere
LinkedInX

Pros and cons

Pros

  • Prices start at $259, which sits lower than beds, bed frames and armchairs listings, so the entry point suits a first order.
  • Delivery is included once orders clear $90, and delivery weeks come in at 0 weeks.
  • The range covers office chairs, standing desks and storage, so a chair, a desk and a sofa can come from one order.
  • An in-home trial of 30 days matches the 30 return window most furniture stores on the site offer.
  • Warranty cover of 1 to 10 years tops the 15 seen across similar stores.

Cons

  • Assembly is not included with delivery, though an assembly service is available, so build time lands on you.
  • Free delivery applies only above $90, so a small accessory order is charged for shipping.
  • Support runs on email, chat and help centre only, and phone is not one of the channels.
  • Coverage lasts 1 to 10 years at the short end, below the 5 across the site.

Ready to try Branch?

Scored 9.0 / 10 by HabitatCue.

See alternatives

Who it suits

  • Buyers in the US or Canada fitting out a home or small office in one order
  • Anyone who wants to sit with a piece for 30 days before deciding
  • Shoppers who care more about the 0 weeks delivery time than the cheapest ticket

Who should look elsewhere

  • Buyers outside the US and Canada, since the range does not reach them
  • Shoppers who need mattresses or beds, as CuddleCo leans into beds, bed frames and armchairs
  • Anyone who wants every item built in, given that assembly is not included

Pricing

Branch is a furniture retailer rather than a subscription, so there is one checkout price per order and no monthly renewal to plan for. The entry point is $259, which is the figure most shoppers compare first. Delivery is free, though only once an order clears $90; below that line a delivery charge applies, so a single cushion or a spare part is not free to ship. Delivery weeks are listed as 0 weeks, and that timing is where Branch sits near the top of the field. Among the 423 brands covered, 54 of 108 rank on entry price, so Branch is not the cheapest door in the category, but the $259 starting figure is a modest one for pieces that include fabric, wood and leather finishes. Buyers should read the price as an entry price, not an average, and check the item page for what a specific chair or sofa adds.

What it does well

Service is where Branch is strongest. Returns run 30 days, and an in-home trial of 30 days gives a long window to sit with a chair or lie with a sofa before deciding. Free delivery is available, and delivery weeks are 0 weeks. Coverage runs 1 to 10 years, so the top of the range is well ahead of what many furniture sellers offer, though the short end of the range is worth checking per product. Assembly is not included with delivery, but an assembly service is available for those who would rather pay for it than build a desk. Materials listed include fabric, wood and leather, and the product range covers office chairs, standing desks and storage, which is wide enough to dress a home office and a living space from the same account.

Where it sits among rivals

Branch leads the field on delivery speed. It ranks 1 of 50 brands on delivery weeks, the strongest placement of its three measured positions. Returns are mid-pack at 29 of 106 brands on return days, which reflects a 30 day window that matches many of the stores on the site rather than beating them. Entry price is the weakest of the three: 54 of 108 brands rank lower on price from, so shoppers with a fixed small budget may find cheaper doors. The overall score stands at 9 out of ten, with the offer part at 9.2 and cost at 9.1.

Who runs it

Branch trades as Bureau Office, Inc., which is the name that appears in the terms and conditions. The headquarters is in the US, and the business was founded in 2018, making it a younger retailer than many of the established names in the furniture space. Support runs on email, chat and help centre, so help is available by email, by live chat and through a help centre. No licence or regulatory registration is listed for the brand. The company profile matters most for delivery coverage: shipping pages cover US and CA, which is where the 0 weeks delivery time and the free delivery threshold actually apply.

How Branch compares

Where Branch is available

Available
Canada, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does furniture at Branch cost?+

Entry prices start at $259, which is the lowest figure in the range rather than an average. A specific chair, desk or sofa will sit above that, so treat $259 as the floor. Delivery is free above $90.

Is there a subscription or renewal to pay?+

Branch is a furniture retailer, not a subscription service. You pay a one-off price per order and there is no monthly renewal to plan for. What you do need to watch is the free delivery threshold, since orders under $90 carry a delivery charge.

How long does delivery take?+

Delivery weeks are listed as 0 weeks, and that places Branch at 1 of 50 brands on speed. Shipping covers US and CA, so the timing applies in those markets only.

Can I try furniture at home before keeping it?+

Yes. An in-home trial of 30 days lets you sit with a chair or sleep on a sofa before deciding. Returns run 30 days, which is the window a return has to fall inside.

How long is the warranty on Branch furniture?+

Warranty cover runs 1 to 10 years, so the length depends on the product. The top of that range is longer than what most furniture stores on the site offer, while the short end is more modest. Check the specific product for its own term.

Is assembly included with delivery?+

Assembly is not included. An assembly service is available if you would rather pay someone to build a desk or chair for you, otherwise the build is left to you at home. This is the main extra cost beyond the item price.

What products does Branch sell?+

The range covers office chairs, standing desks and storage, which is broad enough to furnish a home office and a living space in one order. It is not a sleep retailer, so mattresses and beds sit outside what Branch sells. For sleep specifically, CuddleCo focuses on beds, bed frames and armchairs.

Which countries does Branch deliver to?+

Shipping covers US and CA, and the headquarters is in the US. Delivery weeks of 0 weeks and free delivery above $90 both apply within those markets, so buyers elsewhere need a different retailer.

How do I contact Branch customer support?+

Support runs on email, chat and help centre, so email, live chat and a help centre cover the questions that come up after an order. Phone is not among the channels listed. Delivery questions are worth raising early if a 0 weeks timeline is tight.

Sources

  • branchfurniture.com checked September 30, 2026

    Backs: Headquarters, In-home trial, Price from, Products, Departments

    “147 W 26th St, 3rd Floor, New York, NY 10001”

  • branchfurniture.com/pages/about-us checked September 30, 2026

    Backs: Founded

    “In 2018, our CEO Greg Hayes discovered a problem - buying office furniture is a tremendous hassle”

  • branchfurniture.com/pages/returns checked September 30, 2026

    Backs: Return window

    “like-new Branch products in their original packaging can be returned for a refund within 30 days of delivery”

  • branchfurniture.com/pages/shipping checked September 30, 2026

    Backs: Assembly included, Assembly service, Delivery time (weeks), Free delivery, Free delivery threshold, Markets, Support channels

    “Freight Delivery does not include assembly or placement within your building.”

  • branchfurniture.com/pages/terms-conditions checked September 30, 2026

    Backs: Legal entity

    “the website located at www.branchfurniture.com or www.branchfurniture.ca (the "Site") provided by Bureau Office, Inc. (d/b/a Branch) in the USA and Branch Furniture Inc. in Canada”

  • branchfurniture.com/pages/warranty checked September 30, 2026

    Backs: Materials, Warranty

    “Natural wood grain variations”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 9.2, now 9.1

Branch

Furnishing a home or a small office in the US or Canada from a single store.

9.0/10See alternatives