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LightsOnline review

Updated October 1, 2026 · HabitatCue Editorial Team · Facts checked October 1, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

LightsOnline suits US shoppers who want a published dealer price from another authorized dealer matched and time to change their mind once a parcel lands. Ground shipping is free once an order clears $49, so a small basket still pays postage on delivery.

Key facts

Best for
US shopping with a matched dealer price and time to decide after delivery.
Free delivery threshold
$49↗
Return window
30 days↗
Price match
Yes↗
Markets
US↗
Legal entity
Progressive Lighting, Inc.↗
Headquarters
United States↗
Support channels
Email, Phone, Help-centre↗
Departments
Lighting, Decor
Official website
lightsonline.com

Facts checked October 1, 2026, 2 sources

Apps and profiles

Elsewhere
Xfacebook.cominstagram.compinterest.com

Pros and cons

Pros

  • Returns are handled on a 30 day grace period that opens on delivery, giving a defined stretch to change your mind.
  • It will match any published internet price from another authorized dealer, so a lower listing elsewhere becomes a starting point rather than the end.
  • Ground shipping is free on orders over $49 in the contiguous USA.
  • A division of Progressive Lighting, Inc., so the storefront sits behind a named company rather than a trading label.

Cons

  • Delivery goes to the United States, and the store does not currently ship to locations outside the US.
  • Free ground shipping begins at $49, so a small order below that line still carries postage.
  • The return clock opens at delivery and the request must be raised inside 30 days, so a slow ground delivery eats into the window.

Ready to try LightsOnline?

Scored 9.1 / 10 by HabitatCue.

See alternatives

Who it suits

  • US homeowners and renters replacing fixtures who can plan around a ground delivery and a request deadline.
  • Shoppers holding a lower listing from another authorized dealer, since the store will match a published figure.
  • Anyone ordering several pieces at once, where an order above $49 gets delivery free.

Who should look elsewhere

  • Shoppers outside the US, since orders here ship to the United States and the store does not currently send to locations outside the country.
  • Buyers who need air or overnight delivery, since free shipping starts at $49 and applies to ground orders in the contiguous USA.
  • Anyone furnishing a whole house in one order, since Mikasa is worth a look alongside this store.

What it does well

Two things decide an order like this: how long you have to live with your choice, and whether the cheapest page you found is the page the store has to beat. LightsOnline answers both, and the first one is a matter of timing. A return request has to be made inside a grace period that opens when the order is delivered, and 30 days is the length of it. Read that as a deadline rather than a suggestion. The parcel has to arrive, you have to look at it, and the request has to be raised inside the window, which means a slow ground delivery costs you part of the time you began with. That matters most when you are ordering for a room you are still finishing. The second is the price promise. LightsOnline says it will match any published internet price from another authorized dealer, which gives you a concrete move instead of a vague assurance: find the same item listed lower by an authorized seller, hold on to the listing, and ask the store to meet the published figure. Between them, the return window and the match set the two practical costs of buying here at entry: what the item costs now, and what it costs if you get it wrong. Delivery sharpens the first one, since free ground shipping above $49 means the size of the basket decides whether postage appears at checkout at all.

Who runs it

LightsOnline trades as a division of Progressive Lighting, Inc., a company based in the United States, so the storefront sits behind a named business rather than a trading label. Getting hold of the store is straightforward: support runs by email, by phone and through a help centre. An email suits anything that needs detail attached, a call suits a question you want answered now, and a help centre handles the routine end of an order, such as tracking a delivery or checking paperwork. The practical problem with home fittings is rarely the product description but the small failures: a broken part in the box, a shade that arrives cracked, a carton turned up crushed by the carrier. A named parent and a reachable team decide whether that gets sorted in one conversation or turns into a long thread of emails. If you are ordering for a whole room, that conversation is easier when you know which company is on the other end of it.

How LightsOnline compares

Where LightsOnline is available

Available
United States

Countries from the brand (Source, checked October 1, 2026)

Frequently asked questions

How much is delivery, and when is shipping free?+

Ground shipping is free once an order clears $49 in the contiguous USA. Below that line, delivery is charged on top of the items, so a small basket pays the same postage as a large one. Adding another piece is the practical way to push an order over the threshold and take the shipping off.

How long do I have to return an order?+

A return request has to be made inside a grace period that opens when the order is delivered, and 30 days is how long it runs. Read it as a deadline: the parcel has to arrive, you have to look at it, and the request has to be raised inside the window, so a slow ground delivery eats into the time you started with.

Does LightsOnline ship outside the US?+

Delivery is to the United States, and the service policy says the store does not currently ship to locations outside the US. Anyone planning a room around a delivery date, or working to an overseas address, should settle that before ordering rather than after a parcel is in transit.

Will the store match a cheaper price elsewhere?+

Yes, on published internet prices. LightsOnline says it will match any published internet price from another authorized dealer, which gives you a concrete move: hold the listing and ask the store to meet it. Paired with free ground shipping above $49, a matched price on a larger order is also a matched delivered price.

What does the store actually sell?+

The store sells lighting and decor, which suits a room finished piece by piece. Because free ground shipping begins at $49, a bigger basket is also the cheapest route to paying no postage on delivery.

Who runs LightsOnline?+

LightsOnline trades as a division of a named parent company based in the United States, so the storefront sits behind a real business rather than a trading label. Knowing which company stands behind an order matters when a part is missing, a parcel arrives damaged, or a return has to be raised with someone accountable.

Sources

  • lightsonline.com checked October 1, 2026

    Backs: Headquarters, Departments

    “Lightsonline.com BBB Business Review - bbb.org/us/ga/duluth/profile/lightsonline-com-0443-27252992”

  • lightsonline.com/customer-service checked October 1, 2026

    Backs: Free delivery threshold, Legal entity, Markets, Price match, Return window, Support channels

    “We offer free ground shipping on any order (in the contiguous USA) over $49.”

Compiled from 2 source pages, checked October 1, 2026. We did not open an account.

LightsOnline

US shopping with a matched dealer price and time to decide after delivery.

9.1/10See alternatives