Otty review
Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Otty suits anyone in the UK or Ireland who wants a hybrid mattress with a long trial and a firm or medium-firm feel. The Otty Hybrid Mattress carries 100 trial nights against a site median of 60, a 10 year warranty and free delivery.
Key facts
- Best for
- UK and Irish buyers who want a hybrid mattress with a long trial and a firm or medium-firm feel.
- Price from
- £69.99↗
- Sleep trial (nights)
- 100↗
- Return window
- 14 days↗
- Highest thread count (threads)
- 400↗
- Certifications
- Certipur-us↗
- Free delivery threshold
- £0↗
- Markets
- GB, IE↗
- Legal entity
- OTTY Sleep Ltd↗
- Headquarters
- United Kingdom↗
- Founded
- 2016↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Products
- Duvets, Duvet covers, Pillows, Toppers
- Materials
- Cotton, Bamboo, Microfiber, Memory foam, Wool, Silk
- Official website
- otty.com
Mattresses
Furniture
Facts checked September 30, 2026, 8 sources
Apps and profiles
- Elsewhere
- TrustpilotXyoutube.com
Pros and cons
Pros
- The Otty Hybrid Mattress comes with 100 trial nights, ahead of the 60 median across the site.
- Delivery is free on every order from £0, and the return fee of £0 means a change of mind costs nothing.
- A 10 year warranty matches the 10 median for bedding brands and sits above the 2 lower quartile.
- Support runs on email, chat and phone, and phone lines are rarer across the site than help centres at 68.4%.
- The range spans cotton, bamboo and microfiber, a broader material spread than most bedding brands list.
Cons
- Returns run for 14 days, shorter than the 30 day median and ranked 91 of 106 on the site.
- Otty's entry price ranks 81 of 109 on the site's price comparison, so cheaper starting points exist elsewhere.
- Firmness covers medium firm and firm only, while 50% of the brands on the site list a soft option.
- Assembly included is a no on the ottoman bed frame, the same position as 80.2% of brands across the site.
Who it suits
- UK and Irish buyers who want a mattress they can sleep on before deciding, since Otty sells into GB and IE with 100 trial nights.
- Sleepers who prefer a firmer bed, with medium firm and firm as the available feels.
- Shoppers building a whole bedroom from one brand, since duvets, duvet covers and pillows sit alongside the hybrid mattress line.
Who should look elsewhere
- Coop Sleep Goods, whose range includes sheets, duvets and duvet covers, if you need fitted sheets to go with the mattress.
- CuddleCo, listed with sheets, duvets and pillows, for a shorter bedding browse with no mattress to weigh up.
- Blackroll BNL, which lists sheets, pillows and toppers, if a weighted blanket matters more to you than a hybrid mattress.
Prices
Otty sells direct, so the entry price comes from the product rather than a plan tier. Otty bedding runs from £69.99 across duvets, duvet covers, pillows and toppers, which sets the floor for a first order. Delivery is included from £0, a threshold set at nothing, so nothing is added for shipping and the listed figure is the cost as delivered. The range is listed as separate pieces, so a pillow can be bought without taking the duvet cover, and a full set carries no separate freight charge.
How it compares on our data
Otty sits mid-table on both measures the site ranks across its brand list. On entry price it places 81 of 109, a middle spot rather than the cheapest starting point around. On the return window it places 91 of 106, the weaker of the two, which is where Otty gives ground to brands that keep returns open longer. Neither ranking sits near the top of the table, so the case for Otty rests on the length of its trial rather than on the shelf price or the returns clock.
Core features
The headline number is the trial. The Otty Hybrid Mattress is offered with 100 trial nights in the home, and that length is what separates Otty from bedding brands that ask buyers to decide in a fortnight. The standard returns window of 14 days is the quicker exit for anyone who would rather not sit through a trial, so the two routes out run at different speeds. Bedding detail is where the range is specific, with the Supima cotton duvet cover and pillow case set reaching a thread count of 400 threads.
The company behind it
Otty trades as OTTY Sleep Ltd, a business based in the United Kingdom that has sold sleep products since 2016. Support runs on email, chat and phone, so a question can reach a person by phone or by chat as well as through the help centre, with email covering the written side. For a company of this age, a named legal entity in the terms and several routes to reach it are the parts a buyer can hold the seller to.
How Otty compares
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Where Otty is available
- Available
- Ireland, United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does Otty cost to start with?+
Otty bedding comes in from £69.99 across duvets, duvet covers, pillows and toppers, and delivery is included from £0, a threshold set at nothing. The figure you start from is therefore the cost as delivered, with nothing added for shipping at checkout.
Can I try the Otty Hybrid Mattress at home?+
Yes, the Otty Hybrid Mattress is offered with 100 trial nights in your own home, so you sleep on it before deciding. If a trial is not for you, the standard returns window is 14 days and the return fee is set at £0.
How long is the warranty and can I choose a firmness?+
The warranty runs for 10 years, the median for bedding brands across the site. The mattress is a hybrid build with firmness limited to medium firm and firm, so there is no softer or plusher option inside the range to trade the warranty for.
Does Otty deliver to Ireland and how long does it take?+
Otty sells into GB and IE, and the legal entity behind the site is OTTY Sleep Ltd, based in the United Kingdom. Delivery is free on orders from £0, with a stated delivery time of 1 weeks to each market.
Is Otty's foam certified?+
The mattresses carry certipur us certification, and hybrid is the mattress type 68.4% of the brands on the site list. On bedding detail, the Supima cotton duvet cover and pillow case set reaches a thread count of 400 threads.
Does old mattress removal come with delivery?+
Old mattress removal is offered on delivery, the more common arrangement across the site. Assembly is a separate matter, with assembly included set at no on the ottoman bed frame, so that part of the job is left with you, as it is for 80.2% of brands.
How do I get help from Otty?+
Support runs on email, chat and phone, so you can email, chat, call or work through the help centre. Phone lines are less common across the site than help centres, so if you prefer to speak to someone rather than write, Otty is ahead of most of the brands listed.
What materials does Otty use in its bedding?+
The range covers cotton, bamboo and microfiber, a wider spread than the handful most bedding brands list. The cotton set is Supima cotton with a thread count up to 400 threads, and the duvets, duvet covers and pillows lines are drawn from the same material set rather than a single fabric.
Sources
- otty.com checked September 30, 2026
Backs: Certifications, Firmness options, In-home trial, Materials, Mattress types, Price from, Products, Support channels
“OTTY Adjustable Pillow ... CertiPUR/Europur Approved”
- otty.com/pages/about-us checked September 30, 2026
Backs: Founded
“OTTY officially launched in 2016 with a simple mission: to make high-quality sleep accessible to everyone.”
- otty.com/pages/delivery-information checked September 30, 2026
Backs: Delivery time (weeks), Free delivery, Free delivery threshold, Old mattress removal
“The standard delivery time is 2-5 working days after the order is processed”
- otty.com/pages/returns-refunds checked September 30, 2026
Backs: Return window, Sleep trial (nights)
“Pillows (Deluxe Pure & Adjustable), Duvets (Deluxe Microfibre Duvet, The Outlast Hybrid Microfibre Duvet, Tencel Duvet), and Bedding (Supima Cotton Duvet Cover & Pillow Case Set, Waterproof Mattress...”
- otty.com/pages/terms-conditions checked September 30, 2026
Backs: Headquarters, Legal entity, Markets, Trial return fee, Warranty
“our registered office is at Greenhouse, Unit W3c, Beeston Road, Leeds, United Kingdom, LS11 6AE”
- otty.com/products/ottoman-bed-frame checked September 30, 2026
Backs: Assembly included
“Is The Build Self-Assembly - Yes it is self-assembly and comes in 3 separate cartons”
- otty.com/products/supima-cotton-duvet-cover-pillow-case-set checked September 30, 2026
Backs: Highest thread count (threads)
“Boasting 400 thread count the supersoft cotton will give your pillows and duvet the best feel as you fall asleep”
- otty.com/products/the-otty-hybrid-mattress checked September 30, 2026
Backs: Height (cm), Queen-size price
“OTTY Original Hybrid Mattress ... 25cm Deep”
Compiled from 8 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: Markets was GB, now GB, IE
- September 30, 2026: availability allowed was GB, now GB, IE
- September 30, 2026: axisScores cost was 9.4, now 9.1
- September 30, 2026: axisScores offer was 9.1, now 9.3
- September 30, 2026: promotions was 5% off your first order for email subscribers, now Get 5% off your first order
- September 30, 2026: score was 9.1, now 9.0
Otty
UK and Irish buyers who want a hybrid mattress with a long trial and a firm or medium-firm feel.