Cloudpillo review
Updated October 1, 2026 · HabitatCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Cloudpillo suits buyers who want to sleep on a mattress at home for months before deciding, and who prefer ordering pillows and duvets in the same checkout. Entry sits at €44 for the Cloudkiddo pillow, and the Cloudpillo Original mattress in the size its page lists as queen is €925.
Key facts
- Best for
- Long home trials and a long warranty on a mattress bought outright.
- Price from
- €44↗
- Sleep trial (nights)
- 100↗
- Return window
- 30 to 100 days↗
- Highest thread count (threads)
- 300↗
- Certifications
- Oeko-tex, Fairtrade↗
- Free delivery threshold
- €50↗
- Markets
- NL, DE, GB↗
- Legal entity
- Cloudpillo B.V.↗
- Headquarters
- Netherlands↗
- Support channels
- Email, Phone, Help-centre↗
- Products
- Duvets, Duvet covers, Pillows, Toppers
- Materials
- Cotton, Memory foam, Down
- Official website
- cloudpillo.com
Mattresses
- Queen-size price
- €925↗
- Warranty
- 10 years↗
- Height (cm)
- 22↗
- Free delivery
- Yes↗
- Trial return fee
- €24.95↗
- Mattress types
- Memory foam
Facts checked October 1, 2026, 11 sources
Apps and profiles
Pros and cons
Pros
- Most products can be tried at home for 100 nights, which is a sleep-in period rather than a showroom sit.
- A 10 year warranty covers mattresses and toppers.
- The entry ticket is low: the Cloudkiddo pillow is €44, and delivery is free on orders over €50.
- Its cotton bedding carries oeko tex and fairtrade certification.
Cons
- Mattresses and toppers are collected from your home, and each collection appointment costs €24.95.
- Bedding sets and pillowcases must come back unused and in their original, unopened packaging, and the return period runs 30 to 100 days.
- Boxspring returns are handled by phone alone, which narrows the email, phone and help centre offered for the rest of the range.
Ready to try Cloudpillo?
Scored 9.4 / 10 by HabitatCue.
Who it suits
- Buyers who want to live with a mattress for 100 nights before deciding.
- Shoppers who want mattresses and bedding in one order, starting from the Cloudkiddo pillow at €44.
- Anyone who treats a 10 year warranty as the main safeguard on a foam mattress.
Who should look elsewhere
- Buyers who expect a free collection on a mattress return, since each collection appointment costs €24.95.
- Shoppers outside the Netherlands, Germany and the UK, who should settle delivery before ordering.
Plans and prices
Cloudpillo prices each piece individually rather than through tiers, so the figure you weigh at entry is the figure you pay, with no renewal price to budget for later. The lowest ticket in the catalogue is the Cloudkiddo pillow at €44, with bedding sets, duvets, covers and toppers sitting above it. Delivery is free on orders over €50, so a small pillow order can pick up a shipping fee that a full bedding set does not.
Core features
Time at home is the core of the offer: most products can be tried for 100 nights before you commit. That sits on a return period running 30 to 100 days depending on the product, with bedding sets and pillowcases accepted only unused and in their original, unopened packaging, and pillows and duvets measured from the day they arrive. Specifications are stated where they can be checked: the bedding set is described as cotton in a sateen weave at a 300 thread count.
The company behind it
Cloudpillo B.V. operates the site, and its terms name that entity as the company behind every order, registered in the Netherlands. Reachability is straightforward: customer service answers by email, by phone and through a help centre, plus a dedicated phone line for boxsprings returns. The contract, the delivery terms and the warranty terms all sit with the same registered entity.
How Cloudpillo compares
- 9.4 vs 9.1
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9.4 vs 8.0
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- 9.4 vs 8.0
9.4 vs 8.0- 9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.0- 9.4 vs 8.0
Where Cloudpillo is available
- Available
- Germany, Netherlands, United Kingdom
Countries from the brand (Source, checked October 1, 2026)
Frequently asked questions
How long can I try a Cloudpillo mattress at home?+
Cloudpillo invites buyers to try most of its products at home for 100 nights, so the decision rests on sleeping on the mattress over weeks rather than on a short visit to a showroom floor. Where a collection is needed, it is booked with customer service instead of being arranged by the buyer.
What does the warranty cover?+
The warranty runs 10 years and covers toppers and mattresses. Bedding pieces such as duvets, pillows and bedding sets sit outside that cover, so it is worth checking a product page before assuming the same protection applies to a pillow or a sheet set.
What are the return windows?+
The return period runs 30 to 100 days, and which end applies depends on the product. Bedding sets and pillowcases come back within the shorter window, unused and in their original unopened packaging, while pillows and duvets get the longer one measured from the day they arrive.
Is there a fee for returning a mattress?+
There is for mattresses and toppers: they are collected from your home, and each collection appointment costs €24.95. Bedding, pillows and duvets travel back through the normal returns route, so the collection charge is worth weighing against the trial length before ordering a large mattress.
What does a Cloudpillo mattress cost?+
The Cloudpillo Original mattress is €925 in the size its page lists as queen, with a profile of 22 cm, and the range is listed under memory foam. Entry across the catalogue sits well below that: €44 buys the Cloudkiddo pillow, so bedding shoppers and mattress shoppers pay different figures.
What else does Cloudpillo sell?+
Alongside mattresses, Cloudpillo sells duvets, duvet covers, pillows and more, which means a room can be kitted out from one supplier. The catalogue also lists bedding sets and pillowcases, and that is where the cotton sateen spec and its 300 thread count are quoted.
What materials does Cloudpillo use?+
Its range works in cotton, memory foam and down. The bedding set is described as cotton in a sateen weave at a 300 thread count, the Original mattress is filled with polyurethane memory foam blended with HR foam, and the duvet line includes a down and feather option.
Where does Cloudpillo ship, and is delivery free?+
Delivery is listed for the Netherlands, Germany and the United Kingdom, and the company behind the site is registered in the Netherlands. Orders above €50 ship free, while a smaller order can pick up a delivery fee, so grouping a bedding set and a pillow into the same checkout changes the total.
Sources
- cloudpillo.com checked October 1, 2026
Backs: Markets
“Choose your country: Netherlands, Rest of Europe, Germany, United Kingdom, EU”
- cloudpillo.com/collections/all checked October 1, 2026
Backs: Price from, Products
“Cloudkiddo - The one-of-a-kind pillow that grows with your child. €44”
- cloudpillo.com/collections/mattresses checked October 1, 2026
Backs: Trial return fee
“Mattresses and toppers are collected from your home. This costs EUR 24.95 per collection appointment.”
- cloudpillo.com/en-gb/products/cloudpillo-original-mattress checked October 1, 2026
Backs: Height (cm), Mattress types, Queen-size price
“Cloudpillo Original Matras - Samenstelling: Memory foam + HR foam, 7-zones ondersteuning”
- cloudpillo.com/pages/contact checked October 1, 2026
Backs: Support channels
“Email us support@cloudpillo.com Call us +443330570720; Find your answer quickly below; Boxsprings: returns are handled via Customer Service by phone +31 085 070 73 11”
- cloudpillo.com/pages/delivery-and-shipping checked October 1, 2026
Backs: Free delivery, Free delivery threshold
“Delivery is free on all orders over EUR 50.”
- cloudpillo.com/pages/returns checked October 1, 2026
Backs: Sleep trial (nights)
“You can try most of our products at home for 100 nights.”
- cloudpillo.com/pages/returns-refund-policy checked October 1, 2026
Backs: Return window
“Beddingsets & pillowcases Return period: within 30 days if unused and in the original, unopened packaging; Pillows and duvets Return period: within 100 days of receipt (trial sleep)”
- cloudpillo.com/pages/terms-conditions checked October 1, 2026
Backs: Headquarters, Legal entity
“Our registered office is at: Reitscheweg 1, 5232 BX, 's-Hertogenbosch, the Netherlands.”
- cloudpillo.com/pages/warranty checked October 1, 2026
Backs: Warranty
“10-year warranty on toppers and mattresses”
- cloudpillo.com/products/cloudpillo-bedding-set checked October 1, 2026
Backs: Certifications, Highest thread count (threads)
“Certification: OEKO-TEX® Standard 100; The cotton used in this product is Fairtrade certified and traceable throughout the supply chain.”
- cloudpillo.com/products/cloudpillo-original checked October 1, 2026
Backs: Materials
“Filling: 85% polyurethane memory foam, 10% polyester microfibre, 5% polyurethane HR foam; Cloudpillo Bedding Set Material: 100% cotton, 300 TC sateen weave; Cloudpillo Down & Feather Duvet”
Compiled from 12 source pages, checked October 1, 2026. We did not open an account.