Updated October 21, 2026 · HabitatCue Editorial Team
Cloudpillo vs Luxe Mattresses
Luxe Mattresses
Cloudpillo
Higher score in this comparison
Where Cloudpillo and Luxe Mattresses differ
| Compare | CloudpilloReviewSee alternativesSee alternatives | Luxe MattressesReviewVisitVisit |
|---|---|---|
| Price from | €44 | £20 |
| Return window | 30 to 100 daysHigher | 60 days |
| Certifications | Oeko tex, Fairtrade | Certipur us, Oeko tex |
| Free delivery threshold | €50 | £0 |
| Markets | NL, DE, GBCovers more | GB |
| Highest thread count (threads) | 300 | Not confirmed |
Same on both: Sleep trial (nights) (100).
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Key differences
- Cloudpillo scores higher overall: 9.4 vs 9.3.
- Return window is higher at Cloudpillo: 30 to 100 days vs 60 days.
- Support channels: only Luxe Mattresses offers Chat.
- Certifications: only Cloudpillo offers Fairtrade.
- Certifications: only Luxe Mattresses offers Certipur us.
- Cloudpillo is available in 2 more countries.
- Materials: only Cloudpillo offers Down.
- Materials: only Luxe Mattresses offers Linen, Bamboo, Silk.
- Markets: only Cloudpillo offers NL, DE.
Our verdict on each
Cloudpillo
Cloudpillo suits buyers who want to sleep on a mattress at home for months before deciding, and who prefer ordering pillows and duvets in the same checkout. Entry sits at €44 for the Cloudkiddo pillow, and the Cloudpillo Original mattress in the size its page lists as queen is €925.
Luxe Mattresses
Luxe Mattresses suits UK buyers who want time to live with a mattress and would rather exchange it than chase a refund, and who value depth over thin profiles. The collection includes a hybrid at 30 cm, and refunds run to 60 nights.
Score breakdown
| Area | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Cost | 9.1Prices start at €44, delivery is free over €50, and mattress returns cost €24.95 per collection. | 9.6HigherThe hybrid collection is priced at £399 to £819, with exchange delivery charges of £0 to £49 on top when you swap. |
| Offer | 9.6HigherA 100 night home trial, a return period running 30 to 100 days, and a bedding set in a 300 thread count cotton sateen. | 9.1An exchange trial of 100 nights, a warranty of 10 to 15 years on standard mattresses, and no delivery charge on mattresses and beds. |
| Trust | 9.6HigherCloudpillo B.V. is registered in the Netherlands, publishes warranty terms of 10 years, and answers support questions by phone and email. | 9.0Registered as Luxe Mattress Ltd. in the United Kingdom, trading since 2010, with claims handled through a dedicated portal. |
Positions in our rankings
| Ranking | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Mattress brands | 59 of 193 | 3 of 193 |
| Memory foam mattresses | 22 of 86 | 4 of 86 |
| Bedding and sheets | 86 of 211 | 7 of 211 |
| Pillows and mattress toppers | 59 of 186 | 11 of 186 |
Pick Cloudpillo if, pick Luxe Mattresses if
Pick Cloudpillo if offer, trust, return window, and markets matter most.
Pick Luxe Mattresses if cost matter most.
By the numbers
| Fact | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Sleep trial (nights) | 100 | 100 |
| Return window | 30 to 100 days | 60 days |
Also worth a look
Origin has return window at 365 days, against 30 to 100 days for Cloudpillo and 60 days for Luxe Mattresses.
Origin reviewEvery fact side by side
| Fact | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Products | Duvets, Duvet covers, Pillows, Toppers | Duvets, Duvet covers, Pillows, Toppers |
| Materials | Cotton, Memory foam, Down | Cotton, Linen, Bamboo, Silk, Wool, Microfiber, Memory foam |
| Legal entity | Cloudpillo B.V. | Luxe Mattress Ltd. |
| Headquarters | Netherlands | United Kingdom |
| Founded | Not confirmed | 2010 |
| Support channels | Email, Phone, Help centre | Email, Chat, Phone, Help centreCovers more |
Mattresses
| Fact | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Mattress types | Memory foam | Memory foam, Hybrid, Latex, Innerspring, OrganicCovers more |
| Queen-size price | €925 | £399 to £819 |
| Warranty | 10 years | 10 to 15 yearsHigher |
| Firmness options | Not confirmed | Soft, Medium, Medium firm, Firm |
| Height (cm) | 22 | 30 |
| Free delivery | Yes | Yes |
| Old mattress removal | Not confirmed | Yes |
| Trial return fee | €24.95 | £0 to £49 |
Furniture
| Fact | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Delivery time (weeks) | Not confirmed | 1 |
| In-home trial | Not confirmed | 100 days |
| Assembly included | Not confirmed | No |
Furniture and home stores
| Fact | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Departments | Not confirmed | Beds, Bedding, Furniture |
| Finance | Not confirmed | Yes |
Where each stands against the rest
| Fact | Cloudpillo | Luxe Mattresses | Median |
|---|---|---|---|
| Sleep trial (nights) | 100above the median | 100above the median | 90 |
| Return window | 30 to 100 daysabove the median | 60 daysabove the median | 30 |
| Highest thread count (threads) | 300below the median | Not confirmed | 310 |
Median across 165 listed brands.
Pros and cons
Cloudpillo
Pros
- Most products can be tried at home for 100 nights, which is a sleep-in period rather than a showroom sit.
- A 10 year warranty covers mattresses and toppers.
- The entry ticket is low: the Cloudkiddo pillow is €44, and delivery is free on orders over €50.
Cons
- Mattresses and toppers are collected from your home, and each collection appointment costs €24.95.
- Bedding sets and pillowcases must come back unused and in their original, unopened packaging, and the return period runs 30 to 100 days.
- Boxspring returns are handled by phone alone, which narrows the email, phone and help centre offered for the rest of the range.
Luxe Mattresses
Pros
- An exchange trial of 100 days nights from delivery gives a long window to change a mattress
- Mattress and bed orders are delivered with no charge added to the order
- Shoppers can pick from soft, medium, medium firm and firm firmness settings, so the feel can be tuned without changing model
Cons
- Delivery reaches the front door, and having a mattress carried into a room and unwrapped is a paid extra
- A refund runs to 60 nights from delivery, so the exchange route is the longer of the two
- The exchange route is not free of carriage: charges run £0 to £49 across the swaps allowed
Who each suits
Cloudpillo
Who it suits
- Buyers who want to live with a mattress for 100 nights before deciding.
- Shoppers who want mattresses and bedding in one order, starting from the Cloudkiddo pillow at €44.
- Anyone who treats a 10 year warranty as the main safeguard on a foam mattress.
Who should look elsewhere
- Buyers who expect a free collection on a mattress return, since each collection appointment costs €24.95.
- Shoppers outside the Netherlands, Germany and the UK, who should settle delivery before ordering.
Luxe Mattresses
Who it suits
- Readers who want an old mattress recycled away on the delivery visit
- Shoppers who want several firmness settings without changing model
- Readers who want to speak to someone on the phone as well as write in
Who should look elsewhere
- Readers who assume delivery puts the mattress in the room, since that is a paid service
- Buyers based outside the UK, as the published offer covers orders delivered within the United Kingdom
Current offers
Luxe Mattresses
Current offer
Free trial
100-night trial, refund to night 60: 100 nights (refund to night 60, exchange to night 100)
Minimum 30-night settling-in period; claim submitted through the claims portal; mattress in original condition
Source, checked October 1, 2026
Country by country
| Country | Cloudpillo | Luxe Mattresses |
|---|---|---|
| Germany | Yes | No |
| Netherlands | Yes | No |
| United Kingdom | Yes | Yes |
Questions about each
Cloudpillo
How long can I try a Cloudpillo mattress at home?+
Cloudpillo invites buyers to try most of its products at home for 100 nights, so the decision rests on sleeping on the mattress over weeks rather than on a short visit to a showroom floor. Where a collection is needed, it is booked with customer service instead of being arranged by the buyer.
What does the warranty cover?+
The warranty runs 10 years and covers toppers and mattresses. Bedding pieces such as duvets, pillows and bedding sets sit outside that cover, so it is worth checking a product page before assuming the same protection applies to a pillow or a sheet set.
Luxe Mattresses
How long is the mattress trial?+
The exchange trial lasts 100 nights from delivery. Exchanges become available later in that window than refunds, and run to 100 nights from delivery, while a refund can be claimed up to 60 nights. In short, the brand leans toward swapping a mattress rather than refunding it.
What does returning a mattress cost?+
Exchange delivery charges run £0 to £49, a band that covers the opening exchange and any that follow. The opening visit carries no delivery charge, while a repeat adds a fee on top of the change itself. That repeated carriage is worth budgeting for before ordering.
Other options to compare
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Luxe Mattresses
Cloudpillo