Updated October 1, 2026 · HabitatCue Editorial Team
dunelm vs Our Place
dunelm
Our Place
Higher score in this comparison
dunelm vs Our Place: the differences
| Compare | dunelmReviewSee alternativesSee alternatives | Our PlaceReviewSee alternativesSee alternatives |
|---|---|---|
| Price from | £2 | $24.99 |
| Warranty | 10 years | 1 year to lifetimeHigher |
| Return window | 28 days | 100 daysHigher |
| Markets | GB | US, CA, GBCovers more |
| PFAS-free claim | Not confirmed | Yes |
| Oven safe to (°C) | Not confirmed | 538 |
Same on both: Induction ready (Yes), Dishwasher safe (Yes).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Our Place scores higher overall: 9.3 vs 9.0.
- Warranty is higher at Our Place: 1 year to lifetime vs 10 years.
- Return window is higher at Our Place: 100 days vs 28 days.
- Support channels: only dunelm offers Chat, Phone.
- Support channels: only Our Place offers Email.
- Products: only dunelm offers Sheets, Duvets, Duvet covers.
- Products: only Our Place offers Cookware, Knives, Bakeware.
- Cookware materials: only dunelm offers Cast iron, Ptfe nonstick.
- Cookware materials: only Our Place offers Enamelled cast iron.
- Markets: only Our Place offers US, CA.
Our verdict on each
dunelm
Dunelm suits UK households outfitting a full room in one order, with an overall score of 9. Bedding starts at £2 and returns run 28 days, though assembly included is a no and free delivery needs a basket of £60.
Our Place
Our Place suits shoppers buying a small number of premium pieces rather than outfitting a whole kitchen, and it prices accordingly. Cookware starts at $24.99, returns run 100 days, and support reaches you through email and help centre.
Score breakdown
| Area | dunelm | Our Place |
|---|---|---|
| Cost | 8.6Bedding from £2 and queen mattresses £179 to £249 keep entry spend low, and finance is a yes. | 9.3HigherEntry pricing runs from $24.99, with returns of 100 days, so a trial costs little. |
| Offer | 9.3Made to measure, click and collect, finance and free samples all read yes, with a 10 year furniture guarantee behind them. | 9.3Coverage spans cookware, knives and bakeware, with PFAS free cookware and warranties running 1 to lifetime. |
| Trust | 9.3Returns run 28 days and support runs on chat, phone and help centre, backed by a legal entity named in the terms. | Not confirmed |
The numbers side by side
| Fact | dunelm | Our Place |
|---|---|---|
| Warranty | 10 years | 1 year to lifetime |
| Return window | 28 days | 100 days |
Availability and regulation
| Country | dunelm | Our Place |
|---|---|---|
| Headquarters | United Kingdom | United States |
Where these facts come from
dunelm
- dunelm.com: 12 facts, checked September 30, 2026
Our Place
- fromourplace.com: 13 facts, checked September 30, 2026
How they place
| Ranking | dunelm | Our Place |
|---|---|---|
| Cookware brands | 48 of 91 | 42 of 91 |
| Kitchen knives | 26 of 47 | 21 of 47 |
| Tableware and drinkware | 69 of 131 | 60 of 131 |
Every fact side by side
| Fact | dunelm | Our Place |
|---|---|---|
| Products | Sheets, Duvets, Duvet covers, Pillows, Toppers | Cookware, Knives, Bakeware, Tableware, Drinkware |
| Cookware materials | Stainless, Cast iron, Carbon steel, Ceramic nonstick, Ptfe nonstick | Stainless, Enamelled cast iron, Carbon steel, Ceramic nonstick |
| Legal entity | Dunelm (Soft Furnishings) Ltd | Lagom Kitchen Company |
| Headquarters | United Kingdom | United States |
| Founded | 1979 | Not confirmed |
| Support channels | Chat, Phone, Help centre | Email, Help centre |
Furniture
| Fact | dunelm | Our Place |
|---|---|---|
| Delivery time (weeks) | 5 to 12 | Not confirmed |
| Assembly included | No | Not confirmed |
| Free delivery | No | Not confirmed |
| Materials | Cotton, Linen, Bamboo, Silk, Down, Wool, Microfiber, Memory foam | Not confirmed |
Home decor
| Fact | dunelm | Our Place |
|---|---|---|
| Made to measure | Yes | Not confirmed |
| Free samples | Yes | Not confirmed |
| Machine washable | Yes | Not confirmed |
| Free delivery threshold | £60 | Not confirmed |
Bedding
| Fact | dunelm | Our Place |
|---|---|---|
| Highest thread count (threads) | 1,200 | Not confirmed |
Mattresses
| Fact | dunelm | Our Place |
|---|---|---|
| Mattress types | Memory foam, Hybrid, Latex, Innerspring | Not confirmed |
| Queen-size price | £179 to £249 | Not confirmed |
| Firmness options | Medium, Medium firm, Firm | Not confirmed |
| Height (cm) | 19 | Not confirmed |
Grills and pizza ovens
| Fact | dunelm | Our Place |
|---|---|---|
| Fuel types | Not confirmed | Electric |
| Maximum temperature (°C) | Not confirmed | 232 |
| Portable models | Not confirmed | No |
| App or Wi-Fi control | Not confirmed | No |
Where each stands against the rest
| Fact | dunelm | Our Place | Median |
|---|---|---|---|
| Warranty | 10 yearsabove the median | 1 year to lifetimeabove the median | 5 years |
| Oven safe to (°C) | Not confirmed | 538highest quarter | 260 |
| Return window | 28 dayslowest quarter | 100 dayshighest quarter | 30 days |
Median across 89 listed brands.
Pros and cons
dunelm
Pros
- Bedding starts at £2 and queen mattresses run £179 to £249, so a full room can be costed before buying.
- Returns run 28 days, with made to measure and free samples both offered for curtains and blinds.
- Click and collect is a yes and finance is a yes, so small orders avoid the courier and large ones can be spread.
Cons
- Assembly included is a no, so beds, sofas and bed frames arrive ready to build at home.
- Free delivery is a no below £60, and quoted delivery waits run 5 to 12 weeks.
- Dunelm serves the UK only, with GB as its market list, so shoppers outside Britain get no delivery route.
Our Place
Pros
- Cookware covers stainless, enamelled cast iron, carbon steel and ceramic nonstick in stainless, enamelled cast iron and carbon steel, so one range holds several kitchens.
- The range is induction ready and oven safe to 538 °C, which widens the hob and oven combinations a pan can handle.
- Returns run 100 days, well above the 30 day median across ranked cookware brands.
Cons
- Warranty length varies widely, running 1 year to lifetime, so check the term attached to the specific piece rather than assuming a single cover.
- Support runs through email and help centre, which leaves questions that need a conversation on the phone to a written reply.
- Portable is listed as no, so griddles and grill pans are fixed pieces rather than anything you can carry outside.
Who each suits
dunelm
Who it suits
- Households outfitting a whole room in one order, since furniture, beds and bedding covers furniture, beds, kitchen and garden.
- Bedding buyers working to a budget, with sheets and duvet covers from £2.
- Shoppers who want to handle fabric first, since made to measure and free samples are both offered.
Who should look elsewhere
- Pottery Barn, whose store categories run furniture to garden without the DIY line that furniture, beds and bedding adds.
- Ballard Designs, whose store categories are furniture and decor only, so bedding, kitchen and lighting buyers are better served here.
- Anyone shopping outside the UK, where the market list holds GB.
Our Place
Who it suits
- Home cooks replacing a single hero pan rather than building a full cookware set.
- Shoppers who want a single brand across cookware, knives, bakeware, tableware and drinkware, as product types show.
- Buyers in the US, Canada and the UK who prefer a long returns window over a low entry price.
Who should look elsewhere
- Cooks building a full kitchen on a tight budget, since entry pricing starts at $24.99.
- Anyone who needs portable grilling equipment, as portable is listed as no.
- Buyers who want phone support, since support runs through email and help centre.
Country by country
| Country | dunelm | Our Place |
|---|---|---|
| Canada | No | Yes |
| United Kingdom | No | Yes |
| United States | No | Yes |
Questions about each
dunelm
How long do I have to return something?+
Returns run 28 days, which gives room to wash and sleep on bedding before deciding. Free samples are offered, and made to measure covers curtains and blinds, so a fabric choice can be settled at home rather than in a shop aisle. Support runs on chat, phone and help centre if a return needs starting.
Is delivery free, and how long does it take?+
Free delivery is a no as a blanket rule: the threshold sits at £60, so baskets under that figure pay the courier. Quoted delivery waits run 5 to 12 weeks, which is the figure to plan around for sofas, beds and garden pieces. Click and collect is a yes if you would rather take a small order home yourself.
Our Place
How much does Our Place cost at entry?+
Knives start at $24.99, and the same figure is the floor for the wider range, so entry points sit well below the spend a full cookware set requires. Cookware materials include stainless, enamelled cast iron and carbon steel, which is where prices spread out most. Returns run 100 days, so an entry purchase is easy to try.
What is the returns window?+
Returns run 100 days, which is longer than the 30 day median across brands ranked in cookware. That gives a buyer real time to cook with a pan before deciding to keep it. The same figure applies across the range rather than to selected lines.
Other options to compare
Other matchups
dunelm
Our Place