home24 review
Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
home24 suits readers filling several rooms from one order, with rugs, lighting and decor gathered in a single basket and finance available on larger spends.
Key facts
Furniture and home stores
- Assembly service
- Yes↗
- Price match
- Yes↗
- Finance
- Yes↗
- Departments
- Furniture, Beds, Bedding, Kitchen, Lighting, Decor, Garden
Facts checked September 30, 2026, 2 sources
Apps and profiles
Pros and cons
Pros
- One basket covers rugs, lighting and decor plus furniture, beds and bedding, so a whole room can be finished in a single order.
- Returns run 30 days, the joint longest window among the brands ranked on return days.
- Finance is offered, so a larger basket can be spread instead of paid in one sum.
- A price match is in place, which suits readers comparing the same rug across several stores.
- An assembly service is available, useful when lighting or furniture arrives needing fitting.
Cons
- Support runs through a help centre on help centre only, so a question reaches documentation rather than a person on a line.
- Materials are listed as wood, a narrower set than the range a rug specialist such as Revival Rugs carries across rugs, washable rugs and decor.
- Product types sit with rugs, lighting and decor and skip washable rugs, a type both Garvee and Revival Rugs list for floor covering buyers.
- The business is based in Germany, so delivery and returns follow the European markets at DE, AT and CH.
Ready to try home24?
Scored 8.8 / 10 by HabitatCue.
Who it suits
- Readers kitting out a full home rather than a single rug, with furniture, beds and bedding in one store
- Anyone who wants rugs and lighting in one basket, per rugs, lighting and decor
- Shoppers who value 30 days to change their mind about a large piece
Who should look elsewhere
- Rush buyers, since home24 is an online store at furniture, beds and bedding rather than a shop to walk into
- Readers hunting washable rugs, missing from rugs, lighting and decor while Garvee lists them
- People wanting phone or email contact, as help centre shows a help centre only
The company behind it
The trading name behind the store is home24 SE, founded in 2009 and based in Germany. Those details matter for a European shopper: this is a long-standing operator rather than a new marketplace, and it sells into DE, AT and CH rather than a single market, so delivery and returns follow that reach. Support runs through help centre, which means questions are answered inside self-service documentation rather than by a direct line. Buyers who expect to phone or email someone should weigh that before filling a large basket, and shoppers outside those markets have no delivery route here at all. Assembly help and finance both sit alongside that setup, so a bigger order can be spread and fitted in.
How home24 compares
8.8 vs 9.0
8.8 vs 9.0- 8.8 vs 8.7
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Where home24 is available
- Available
- Austria, Belgium, France, Germany, Italy, Netherlands, Switzerland
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does home24 sell?+
The range covers rugs, lighting and decor, and the wider store spans furniture, beds and bedding. That makes it a general home store rather than a rug specialist, so a room can be finished in one order instead of across several sites.
How long do I have to return a rug?+
Returns run 30 days, the joint longest window among the brands ranked on return days. A light or a rug that looks different in a room still leaves time to change your mind, though the clock starts at delivery.
Which countries does home24 deliver to?+
It sells into DE, AT and CH, a set of European markets that includes Germany, Austria, Switzerland, France, the Netherlands, Belgium and Italy. A reader outside that list should look elsewhere, since no delivery route applies beyond it.
Can I pay in instalments?+
Finance is available, so a larger basket can be spread rather than paid in one sum. It suits readers furnishing a whole room who would rather spread the cost of rugs and lighting together.
Can I match a cheaper price elsewhere?+
A price match is offered, so bringing a lower quote from another store can reduce what you pay. It pairs usefully with finance when you are holding a cheaper basket against several rugs.
Is assembly included with furniture and lighting?+
An assembly service is available, which suits readers ordering larger furniture items they would rather not build. Lighting fittings can be handled the same way, though the store categories of furniture, beds and bedding mean not every piece needs it.
What materials do the products come in?+
Materials are listed as wood. Readers set on a specific fibre may need to check a listing closely, since the stated range is narrower than what a rug specialist can offer.
Who is behind home24?+
The company trades as home24 SE, founded in 2009 and based in Germany. It is a long-standing European operator rather than a recent marketplace, which suits readers who prefer an established retailer.
Sources
- de.wikipedia.org/wiki/Home24 checked September 30, 2026
Backs: Founded, Headquarters, Legal entity
“Sitz: Berlin, Deutschland”
- home24.de checked September 30, 2026
Backs: Assembly service, Finance, Markets, Materials, Price match, Products, Return window, Departments, Support channels
“Zahlungsarten: Mastercard, Apple Pay, Vorkasse, Rechnung, Ratenzahlung”
Compiled from 2 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: Markets was DE, AT, BE, CH, FR, IT, NL, now DE, AT, CH, FR, NL, BE, IT
- September 30, 2026: availability allowed now AT, BE, CH, DE, FR, IT, NL
- September 30, 2026: axisScores offer was 8.9, now 8.6
- September 30, 2026: axisScores trust was 8.7, now 9.2
- September 30, 2026: promotions now 20 EUR welcome discount in homeCLUB