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Neutral Curtains review

Updated October 1, 2026 · HabitatCue Editorial Team · Facts checked October 1, 2026

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Our verdict

Neutral Curtains suits people whose windows need drapes and shades cut to their own measurements rather than a fixed size, and who like choosing fabric from swatches at home. Ready-made pieces and hardwares can be refunded within 90 days, while made-to-measure goods stay with you once they match your order details.

Key facts

Best for
Measured drapes and shades for windows that fixed sizes do not fit.
Price from
$39.99↗
Made to measure
Yes↗
Free samples
Yes↗
Return window
90 days↗
Free delivery threshold
$300↗
Headquarters
United States↗
Support channels
Email, Chat, Phone, Help-centre↗
Products
Curtains, Blinds, Decor
Materials
Linen, Cotton, Polyester, Velvet, Jute
Official website
neutralcurtains.com

Bedding

Sleep trial (nights)
0↗
Certifications
Oeko-tex↗

Facts checked October 1, 2026, 6 sources

Apps and profiles

Elsewhere
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Pros and cons

Pros

  • Free fabric samples go out to cover the swatch shipping charge, so you can test colour and weight in your own room.
  • Drapes and shades are made to measure, which suits windows that standard sizes do not fit.
  • Hardwares and ready-made items can go back for a refund within 90 days of delivery.
  • Delivery is free on orders of $300 and above.
  • The Lily Linen Roman Shades and Blinds are marked down to $39.99.

Cons

  • Made-to-measure drapes and shades cannot be returned once they match your original order details, so a wrong measurement stays with you.
  • The 90 day return window covers hardwares and ready-made pieces, so custom work has no second chance.
  • Free delivery begins at $300, so a single small order still carries a shipping charge.
Neutral Curtains

Ready to try Neutral Curtains?

Scored 9.1 / 10 by HabitatCue.

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Who it suits

  • Homeowners and renters with windows that need drapes or shades cut to exact measurements.
  • Shoppers who want to feel fabric swatches at home before paying for a custom order.
  • Buyers of small hardware pieces or ready-made goods who value a long return window.

Who should look elsewhere

  • Anyone hoping to send back a made-to-measure drape or shade, since that work is made to match your order details and sits outside returns.
  • Shoppers placing one modest order under $300, who still pay the delivery charge.
  • Readers who want one quoted price to cover the range will find that $39.99 belongs to a single product, the Lily Linen Roman Shades and Blinds.

Pricing

Pricing here runs per order rather than as a plan with an introductory rate and a later renewal rate, so a second order repeats the same terms. The concrete figure on the site is the sale on the Lily Linen Roman Shades and Blinds at $39.99, which applies to that product and not to everything else in the range. Delivery is free once an order value reaches $300, and smaller orders sit below that line.

What it does well

Drapes and shades are made to measure, cut to the measurements in your order, which is what makes them fit an awkward window and also locks them in: the refund policy says made-to-measure goods cannot be returned once they match your original order details. Free fabric swatches go out to cover the small shipping charge on the swatch set, so you can hang each fabric against your own wall before committing. Returns run to 90 days from delivery, and the policy covers hardwares and ready-made pieces with that window.

Who runs it

Neutral Curtains is based in the United States. Support runs on email, chat, phone and more, so you have a phone line, a live chat message, an email address and a self-serve FAQ section, with both a fast channel and a written record. For a brand whose main work is measured goods, a call matters when a dimension looks wrong, while the FAQ section answers the smaller questions that come up while you compare swatches at home.

How Neutral Curtains compares

Frequently asked questions

What does a curtain or blind cost?+

The site lists a sale price of $39.99 for the Lily Linen Roman Shades and Blinds, taken from its sale page. That figure belongs to that product rather than to the rest of the range, so it works as a marker of a promotional price and not as a starting point for every curtain, shade or accessory listed.

How much is delivery, and when does shipping come free?+

Shipping is free once an order value reaches $300, according to the site's shipping policy. Below that line you pay a delivery charge on the order, which matters when you are buying one small hardware piece or a single swatch set. The threshold works on order value, so a second product in the same basket can carry it over the line.

Can I return curtains or blinds that I do not want?+

Anything sent back has 90 days from delivery to reach a refund or a return, which is a generous window for a home order. Made-to-measure drapes and shades sit outside it, because the refund policy says they cannot be accepted back once they match your original order details. Measure twice before a custom order, since that piece is the one you keep.

What does Neutral Curtains sell?+

It sells curtains, blinds and decor, and the range on the site runs to Roman shades, bamboo shades, motorization and accessories. Curtains and shades can be ordered as made-to-measure goods cut to your measurements, while hardwares and ready-made pieces are the parts covered by the return window. Fabric swatches also go out before you place an order.

Which fabrics can I choose from?+

The material list covers linen, cotton, polyester and more, and jute and hemp shades sit alongside the linen, cotton, polyester and velvet options. Ask for the free swatch set and hang it in the room you are furnishing, since a fabric reads differently under your own light. Weight and drape are easier to judge in person than on a screen.

Is any of the collection safety certified?+

Most of the collection carries oeko tex, meeting the global safety standard the brand names for textiles. That certification covers the greater part of what is sold rather than every listing, so ask about a specific product if you need it for a child's room or a formal childcare space. Fabrics are otherwise described by material and finish.

How do I reach the company, and where is it based?+

The company is based in the United States and keeps a phone line, an email address, a live chat and a self-serve FAQ section open for questions. A call is the quickest route when a measurement or a swatch needs checking against your own window, and email leaves a written record you can refer to later.

Sources

Compiled from 7 source pages, checked October 1, 2026. We did not open an account.

Neutral Curtains

Neutral Curtains

Measured drapes and shades for windows that fixed sizes do not fit.

9.1/10Visit