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inCustom review

Updated October 14, 2026 · HabitatCue Editorial Team · Facts checked October 14, 2026

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Our verdict

inCustom offers made-to-order blinds, shades, shutters and outdoor screens, with custom fabrics and named cellular, Roman, roller and zebra blind styles. The page describes factory dispatch usually within 2-3 business days and shipping that varies by country, typically 8-10 days; expedited orders are stated as 5-8 days after dispatch. Its policy copy needs careful reading:...

Key facts

Best for
Homeowners, designers and business buyers comparing made-to-measure window coverings or outdoor screens who can provide measurements and review the customization, shipping and remedy terms.
Made to measure
Yes
Products
Blinds, Screens
Official website
incustom.com

Pros

Pros

  • The custom catalog includes blinds, shades, shutters and outdoor screens, with more than 50 fabrics advertised for professionals.
  • The site states free standard shipping with no minimum order and describes a one-time free measurement remake for up to 3 pieces on a residential order, subject to conditions.
inCustom

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Scored 8.5 / 10 by HabitatCue.

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Who it suits

  • Homeowners, designers and B2B buyers planning made-to-order shades, blinds, shutters or screens and checking dimensions and order terms in advance.

What inCustom offers

inCustom describes factory-direct made-to-order blinds, shades, shutters and outdoor screens. Featured styles include cordless cellular shades, a no-drill motorized cellular shade, a top-down/bottom-up Roman shade and a zebra blind; the page advertises more than 50 fabrics for professionals and sample kits. It says custom orders usually take 2-3 business days to produce; shipping varies by country and is typically 8-10 days, or 5-8 days after dispatch with expedited shipping. Its delivery claims need destination checking: a banner specifies free US and Canada delivery on all orders, while the FAQ says free standard shipping on all orders with no minimum. The page also calls a 30-day defects-and-damage policy a warranty in one section, and later says its lifetime warranty covers material defects and manufacturing issues under normal use; confirm which remedy applies to a specific order.

Measurements and order terms

The page says all items are made to order and non-returnable except for a quality issue or major error; if an item arrives damaged or incorrect, it asks customers to contact the company within 30 days for a remake or refund. Its separate free Measurement Protection promises one free remake for a measurement mistake, up to 3 pieces per residential order. The stated process is to contact the company within 30 days of delivery with an order number and photos of the window and blind; it says review and confirmation take 2 business days. Listed exclusions are out-of-square or uneven windows, incorrect-installation damage, a window-size change after ordering, deliberate measurement errors, and dissatisfaction with color, style or fabric. Read the product measurement guide and confirm the applicable policy before ordering; the page points to “SPECIFY YOUR SIZE” on each product page.

Our full take

inCustom makes custom blinds, shades, shutters and outdoor screens to measure, sold factory direct for homes and projects.

How inCustom compares

Frequently asked questions

What happens if a custom blind is the wrong size?+

inCustom says its free Measurement Protection covers one free remake for a measuring mistake, up to 3 pieces per residential order. Contact it within 30 days of delivery with the order number and photos of the window and blind; the page says review and confirmation take 2 business days. It excludes out-of-square or uneven windows, installation damage, post-order window-size changes, deliberate measurement errors, and dissatisfaction with color, style or fabric.

Sources

Compiled from 1 source page, checked October 14, 2026. We did not open an account.

Not confirmed yet: Return window.

inCustom

inCustom

Homeowners, designers and business buyers comparing made-to-measure window coverings or outdoor screens who can provide measurements and review the customization, shipping and remedy terms.

8.5/10Visit