MOD Lighting review

The lighting collection shows a starting figure of $99.95, and one named model is listed from that same amount. Nothing in the stated price covers every fixture, so a specific chandelier or sconce can carry a different figure on its own page. Read the product page for the number that applies to your choice.

The return window is 30 days, counted from the day the item reaches you rather than from the order date. A shade that clashes with the room, or a fitting that misses the mark, can go back inside that window. The clock starts on delivery, so opening the box soon gives the clearest picture.

Carrier partners cover the US, Canada, the UK and Australia, with both express and standard options on the shipping policy. Timing is quoted in business days, so a shopper in another market has no stated window to plan a room around before choosing where to buy.

No. There is no click and collect on the shipping policy, which lists carrier options instead. Delivery is the route in, and the 30 days return window is what stands in for the reassurance of seeing a fixture hanging before you commit to it in a room.

Finance is available at checkout, so a larger lighting scheme can be spread across instalments rather than paid in one go. The stated payment routes cover major cards, mobile wallets and buy-now-pay-later providers. Replacing a single fixture from $99.95 can still be paid in full at checkout.

Customer service answers by email, chat or phone, and a help centre covers questions you would rather look up yourself. A reader comparing stores can see which routes a shop offers before an order goes wrong, rather than finding out afterwards that a 30 days return window is closing.