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Pooky review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Pooky suits people buying lighting, mirrors and decor for UK and Irish homes who want time to decide, with 30 days for returns, phone and email support and free samples. The range is broader than a lighting specialist, though made to measure is no and delivery stops at GB and IE.

Key facts

Best for
Homeowners and renters in the UK and Ireland buying lighting, mirrors and decor with a long return window.
Made to measure
No↗
Free samples
Yes↗
Return window
30 days↗
Free delivery threshold
£50↗
Markets
GB, IE↗
Support channels
Email, Phone, Help-centre↗
Products
Lighting, Mirrors, Decor
Materials
Glass, Metal
Official website
pooky.com

Facts checked September 30, 2026, 3 sources

Pros and cons

Pros

  • Returns run 30 days, longer than the 30 day median in the lighting group.
  • Free samples mean you can judge a bulb in a room before buying, and help is on email, phone and help centre.
  • The range covers lighting, mirrors and decor, so lighting, mirrors and decor can be ordered together.
  • Free delivery starts at £50, which is a low bar for a home decor order.

Cons

  • Made to measure is no, so a room with odd dimensions means settling on a standard size.
  • Delivery reaches GB and IE only, so buyers elsewhere look at alternatives.

Ready to try Pooky?

Scored 8.9 / 10 by HabitatCue.

See alternatives

Who it suits

  • Homeowners fitting out a whole room, since Pooky covers lighting, mirrors and decor
  • Renters who want longer to try a fitting at home, with 30 days for returns
  • Anyone ordering across GB and IE and paying for delivery only above £50

Who should look elsewhere

  • Buyers outside GB and IE who need delivery to their country
  • Shoppers who need a fitting made to measure, since made to measure is no
  • Anyone after wall art as a category, which Abracadabra NYC lists in decor, wall art and lighting

Core features

Made to measure is no, so Pooky works from standard sizes rather than building to your measurements. That suits ordinary rooms, but unusual ceiling heights or narrow alcoves can rule a design out. Free samples are available, so bulbs can be judged in a room before you commit. If returns are the deciding factor, Pooky allows 30 days, which is longer than the 30 day median across the lighting group. Returns are handled through email, phone and help centre. Sofary Modern Lighting for Less keeps to lighting and decor for a narrower brief, and Abracadabra NYC adds wall art in decor, wall art and lighting alongside lighting.

How Pooky compares

Where Pooky is available

Available
Ireland, United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How long do I have to return something?+

Pooky gives you 30 days to return a product, which is the long end of what most home decor retailers offer. That sits alongside a 30 days returns process handled through email, phone and help centre. You can take time to judge a fitting in your own rooms.

Where does Pooky deliver and what does delivery cost?+

Pooky sells across GB and IE, and delivery is free once your order reaches £50. Support runs on email, phone and help centre in the UK, so questions about an order can go to a person rather than a form.

What can I buy from Pooky?+

The range covers lighting, mirrors and decor, built from glass and metal. A single order can mix a light, a mirror and a decorative piece, which suits finishing a room in one pass rather than sourcing each item separately.

Can I try bulbs before buying?+

Yes, Pooky offers free samples of its bulbs, so you can check the light in a room before committing to a fitting. Made to measure is no, so fittings come in standard sizes.

Does Pooky make lights to measure?+

Made to measure is no. Pooky works from standard sizes rather than building to your measurements, so unusual ceiling heights or tight alcoves may limit your options. Standard pendant and wall light sizes cover most rooms.

How does Pooky's return window compare?+

Pooky sits at 16 of 109 brands ranked on return days, and its 30 day window is longer than the site median of 30 days. Sofary Modern Lighting for Less and Abracadabra NYC are worth comparing if returns matter more than range.

Should I pick Pooky or a lighting specialist?+

A lighting specialist like Sofary Modern Lighting for Less keeps lighting and decor focused, while Pooky spans lighting, mirrors and decor. Choose a specialist for a single fitting, or Pooky to cover a whole room.

How do I reach Pooky if something goes wrong?+

Support runs on email, phone and help centre, so you can use the phone or email as well as the help centre. That suits anyone whose question involves a specific order rather than a general product detail.

Sources

  • pooky.com checked September 30, 2026

    Backs: Products

    “table lamps, sockets and switches, rechargeable lighting, lampshades, chandeliers”

  • pooky.com/blogs/frequently-asked-questions/bulbs checked September 30, 2026

    Backs: Free samples, Made to measure, Materials

    “Do you offer fabric samples? We do, yes! ... we can have these posted to you.”

  • pooky.com/blogs/frequently-asked-questions/delivery checked September 30, 2026

    Backs: Free delivery threshold, Markets

    “Delivery is free of charge for orders over GBP 50 to most parts of the UK. If your order is under GBP 50, then there will be a GBP 5 delivery charge.”

  • pooky.com/blogs/frequently-asked-questions/returns checked September 30, 2026

    Backs: Return window, Support channels

    “as long as they are returned to the warehouse in their original packaging within 30 days of receipt and fit for resale, we will generally cover the cost of carriage and you will be refunded in full”

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

Pooky

Homeowners and renters in the UK and Ireland buying lighting, mirrors and decor with a long return window.

8.9/10See alternatives