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Emma Sleep review

Updated October 1, 2026 · HabitatCue Editorial Team · Facts checked October 1, 2026

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Our verdict

Emma Sleep suits UK buyers who want a long trial and a long manufacturer warranty on a mattress. Its 200 nights trial, free delivery and 10 years warranty make it a practical choice for anyone settling a new bed from home, and returns cost £0.

Key facts

Best for
UK shoppers who want a long home trial and a long manufacturer warranty on a mattress.
Sleep trial (nights)
200↗
Warranty
10 years↗
Height (cm)
27↗
Free delivery
Yes↗
Old mattress removal
Yes↗
Trial return fee
£0↗
Markets
GB↗
Legal entity
Emma Matratzen GmbH↗
Headquarters
Germany↗
Founded
2015↗
Support channels
Email, Phone, Help-centre↗
Mattress types
Hybrid, Memory foam
Firmness options
Medium, Medium firm
Official website
emma-sleep.co.uk

Bedding

Price from
£34.99↗
Return window
14 to 200 days↗
Highest thread count (threads)
300↗
Free delivery threshold
£0↗
Products
Sheets, Duvet covers, Pillows, Toppers, Weighted blankets
Materials
Cotton, Microfiber, Memory foam

Furniture and home stores

Click and collect
No↗
Finance
Yes↗
Departments
Beds, Bedding

Facts checked October 1, 2026, 8 sources

Apps and profiles

Elsewhere
youtube.comfacebook.cominstagram.com

Pros and cons

Pros

  • A 200 nights trial gives a long stretch to sleep on a mattress at home before deciding.
  • Every mattress carries a 10 years manufacturer warranty.
  • Delivery is free, and returns cost £0.
  • Old mattress removal is available, with the old bed collected the same day as the comfort delivery.

Cons

  • The return window runs 14 to 200 days, with the shortest stretch on mattress protectors and duvets.
  • Delivery is confined to the United Kingdom, so a reader in another country cannot order from the site.
  • Firmness is offered medium and medium firm, so a sleeper after a very firm or extra soft feel has to look elsewhere.

Ready to try Emma Sleep?

Scored 9.0 / 10 by HabitatCue.

See alternatives

Who it suits

  • UK buyers who want to sleep on a mattress at home for 200 nights before deciding.
  • People who want a 10 years manufacturer warranty behind the mattress.
  • Shoppers who would like the old mattress collected on delivery day.

Who should look elsewhere

  • Buyers outside the United Kingdom, since orders are taken for UK addresses only.
  • People who want to collect a mattress from a store, as orders cannot be placed online for in-store collection.
  • Shoppers who need a very firm or extra soft feel, since the two firmness settings sit close together.

Core features

The trial is the headline: 200 nights at home, long enough to make the call in your own bedroom rather than on a showroom floor. Every Emma mattress carries a 10 years manufacturer warranty. The Emma Original Pro Mattress stands 27 cm tall in a layered build, which puts a figure on the construction behind the price. Delivery is free on orders, and old mattress removal is available, with your old mattress collected on the same day as the comfort delivery.

The company behind it

Emma - The Sleep Company was founded in 2015 and sits in Germany. The contract a customer signs is with Emma Matratzen GmbH, whose registered address is in Frankfurt am Main. Support reaches you through email, phone and help centre, so phone and email are open next to a self-serve help centre for questions about orders, delivery and returns.

How Emma Sleep compares

Frequently asked questions

How long is the mattress trial?+

The trial runs 200 nights, which gives you a long stretch to sleep on the mattress in your own room before deciding. Returns inside that window cost £0, so nothing is charged for sending it back.

What warranty comes with the mattress?+

Cover runs for 10 years on every Emma mattress, which is a long manufacturer guarantee on the product itself. It sits alongside the home trial, so the testing window and the long-term cover apply at the same time.

What does delivery cost and can my old mattress go?+

Delivery is free on every order, and old mattress removal is available through the comfort delivery, with your old mattress collected the same day. Sending a mattress back inside the trial window costs £0, so the return leg adds nothing to the price.

Which countries do you deliver to?+

Orders are accepted and delivered within the United Kingdom only, so the service is limited to the United Kingdom. Addresses elsewhere are not served, which is worth settling before you compare prices or delivery terms across UK ranges.

What mattresses are there and how firm are they?+

The range covers hybrid and memory foam. The firmness settings sit close together, one medium and one a step firmer, so a sleeper who prefers the extremes may find no match. The Emma Original Pro Mattress stands 27 cm in a layered build, the size quoted for that model.

What else is sold besides mattresses?+

Beyond the mattresses, Emma sells sheets, duvet covers, pillows and more. Materials run cotton, microfiber and memory foam, and cotton fitted sheets start £34.99, with the highest quoted thread count sitting on a duvet cover at 300 threads.

Can I collect from a store instead of having delivery?+

The stores stock beds and bedding, so browsing in person is possible. What is missing is collection: orders cannot be placed online for in-store collection, so purchases arrive by delivery and cannot be picked up.

Sources

  • emma-sleep.co.uk checked October 1, 2026

    Backs: Finance, Products, Departments

    “0% Finance Options”

  • emma-sleep.co.uk/200-night-trial checked October 1, 2026

    Backs: Return window, Sleep trial (nights)

    “Mattress protectors and duvets are returnable in 14 days.”

  • emma-sleep.co.uk/bedding checked October 1, 2026

    Backs: Free delivery threshold, Materials, Price from, Highest thread count (threads)

    “completely free of charge”

  • emma-sleep.co.uk/emma checked October 1, 2026

    Backs: Founded, Headquarters

    “Emma - The Sleep Company was founded in Germany in 2015”

  • emma-sleep.co.uk/mattresses checked October 1, 2026

    Backs: Firmness options, Free delivery, Mattress types, Old mattress removal, Trial return fee, Support channels, Warranty

    “Firmness: Medium ... Firmness: Medium firm”

  • emma-sleep.co.uk/mattresses/emma-original-pro-mattress checked October 1, 2026

    Backs: Height (cm)

    “Height: 6 layers | 27cm ... Emma Original Pro Mattress”

  • emma-sleep.co.uk/store-locator checked October 1, 2026

    Backs: Click and collect

    “At the moment, it's not possible to place an order online for in-store collection.”

  • emma-sleep.co.uk/terms checked October 1, 2026

    Backs: Legal entity, Markets

    “The contract is with Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, established in Germany with commercial register entry: Amtsgericht Frankfurt HRB 103278”

Compiled from 8 source pages, checked October 1, 2026. We did not open an account.

Emma Sleep

UK shoppers who want a long home trial and a long manufacturer warranty on a mattress.

9.0/10See alternatives