Updated October 21, 2026 · HabitatCue Editorial Team
Jacuzzi vs softub
Jacuzzi
Higher score in this comparison
softub
What sets them apart
| Compare | JacuzziReviewSee alternativesSee alternatives | softubReviewSee alternativesSee alternatives |
|---|---|---|
| Price from | $5,000 | £5,990 |
| Largest capacity (people) | 9Higher | 6 |
| Delivery included | No | YesHas it |
| Markets | US, CA, AT, BE, HR, CZ, DK, FI, FR, DE, GR, HU, IT, LU, NL, NO, PL, PT, IE, RO, SK, SI, ES, SE, CH, UA, GB, CO, CR, DO, EC, GT, MX, PA, PE, PR, UY, AU, NZ, IN, VN, EG, NGCovers more | GB, DE |
| Heater power (kW) | Not confirmed | 1.4 |
| Plug-and-play (13 A or 120 V) | Not confirmed | Yes |
| Finance | Yes | Not confirmed |
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Key differences
- Jacuzzi scores higher overall: 8.9 vs 8.5.
- Largest capacity (people) is higher at Jacuzzi: 9 vs 6.
- Delivery included: only softub.
- Support channels: only Jacuzzi offers Help centre.
- Support channels: only softub offers Email, Phone.
- Jacuzzi is available in 41 more countries.
- Products: only Jacuzzi offers Swim spa, Sauna, Infrared sauna.
- Markets: only Jacuzzi offers US, CA, AT.
Our verdict on each
Jacuzzi
Jacuzzi suits buyers who want a built-in spa from an established maker rather than an inflatable, with room for 9 people and a seat count that ranks 3 of 21. The trade-off is entry price at $5,000 and a delivery charge that sits outside it.
softub
Softub suits buyers who want a simple, portable hot tub that needs no install fuss and arrives ready to fill. It is not the cheapest way in, since price from £5,990 sits high among the brands compared, and its range is narrow: hot tubs only.
Score breakdown
| Area | Jacuzzi | softub |
|---|---|---|
| Cost | 8.4HigherPrice from $5,000 ranks 20 of 25 brands, the weakest of the three parts. | 8.2Price from £5,990 is high against rivals, and delivery is included with plug and play setup. |
| Offer | 8.8Finance is available and seats reach 9 people, giving 8.8 for breadth of choice. | 8.9HigherSeats max of 6 people, a 1.4 kW heater, plug and play setup and included delivery. |
| Trust | 9.9Trading as Jacuzzi Inc. since 1956, with 9.9 the highest part. | Not confirmed |
Choosing between them
Pick Jacuzzi if largest capacity (people) and markets matter most.
Pick softub if delivery included matter most.
If neither fits
Bast Sauna has largest capacity (people) at 10, against 9 for Jacuzzi and 6 for softub.
Bast Sauna reviewWhere these facts come from
Jacuzzi
- jacuzzi.com: 9 facts, checked September 30, 2026
softub
- softub.co.uk: 6 facts, checked September 30, 2026
- softub.de: 3 facts, checked September 30, 2026
- softub.com: 1 fact, checked September 30, 2026
How they place
| Ranking | Jacuzzi | softub |
|---|---|---|
| Hot tubs and swim spas | 9 of 14 | 12 of 14 |
Every fact side by side
| Fact | Jacuzzi | softub |
|---|---|---|
| Products | Hot tub, Swim spa, Sauna, Infrared saunaCovers more | Hot tub |
| Legal entity | Jacuzzi Inc. | Whirlpool & Living GmbH |
| Headquarters | Not confirmed | Germany |
| Founded | 1956 | Not confirmed |
| Support channels | Help centre | Email, Phone |
Where each stands against the rest
| Fact | Jacuzzi | softub | Median |
|---|---|---|---|
| Largest capacity (people) | 9highest quarter | 6below the median | 7 |
| Heater power (kW) | Not confirmed | 1.4lowest quarter | 1.84 |
Median across 21 listed brands.
Pros and cons
Jacuzzi
Pros
- Room for 9 people, which places Jacuzzi 3 of 21 brands on seats max.
- Finance is available, so the $5,000 entry point can be paid over time rather than in a single payment.
- hot tub, swim spa and sauna cover water and heat from one maker, matching the list at Saunaloft in hot tub, inflatable hot tub and swim spa.
Cons
- Delivery included is a no, so $5,000 is not the cost of getting a tub home.
- Price from $5,000 ranks 20 of 25 brands, putting Jacuzzi at the costly end of entry prices.
- Support runs on help centre only, with no direct contact channel listed.
softub
Pros
- Plug and play, so there is no install project before the first soak
- Delivery included, which keeps the landed cost close to the listed price from £5,990
- Seats max of 6 people suits a family or a group of friends
Cons
- Product types cover hot tubs alone, while Lay-Z-Spa and Saunaloft both list inflatable hot tubs as well
- Price from £5,990 is well up the price comparison, so entry cost is the weak point
- Support channels listed are email and phone, with no chat or help centre option
Who each suits
Jacuzzi
Who it suits
- Groups who want the tub to seat everyone at once, since 9 people is the maximum across the range.
- Buyers who want water and heat under one roof, with hot tub, swim spa and sauna from the same maker.
- Shoppers in the markets listed at US, CA and AT, who can buy locally rather than arrange an import.
Who should look elsewhere
- Lay-Z-Spa buyers who want a cold plunge, which appears in hot tub, inflatable hot tub and cold plunge but not in Jacuzzi's hot tub, swim spa and sauna.
- Wave Spas Main shoppers who want only hot tub and inflatable hot tub and a shorter list to read through.
- Buyers who need delivery inside the price, since delivery included is a no, and should ask Saunaloft for a delivered quote as well.
softub
Who it suits
- Homeowners or renters with a flat patio or decking and a nearby socket
- Families and groups who want to seat up to 6 people
- Buyers who prefer a soft-sided portable tub over a built structure
Who should look elsewhere
- Buyers on a tight budget, since price from £5,990 is high in the comparison
- Anyone after saunas or cold plunges, where Saunaloft lists a wider hot tub, inflatable hot tub and swim spa range
- Shoppers wanting an inflatable model, an option Lay-Z-Spa lists in its hot tub, inflatable hot tub and cold plunge
Country by country
| Country | Jacuzzi | softub |
|---|---|---|
| Australia | Yes | No |
| Austria | Yes | No |
| Belgium | Yes | No |
| Canada | Yes | No |
| Colombia | Yes | No |
| Costa Rica | Yes | No |
| Croatia | Yes | No |
| Czechia | Yes | No |
8 of 43 countries where either is available.
Questions about each
Jacuzzi
How much does a Jacuzzi hot tub cost to start with?+
Jacuzzi lists its entry point at $5,000, which puts it at 20 of 25 brands on price from, so budget for the costlier end of the category. Finance is available, which spreads the outlay over time rather than cutting the price, and delivery is charged on top.
Is delivery included in the price?+
No. Delivery included is a no, so $5,000 does not cover getting a tub to where it will sit. Across the wider field, 63.6% of brands include delivery and 36.4% do not, so it is worth asking every brand for a delivered quote before comparing them on the headline figure.
softub
How much does a Softub hot tub cost?+
Softub lists a price from £5,990, and delivery is included at that entry point. That figure covers getting the tub to you rather than adding a separate delivery charge later. It ranks 23 of 25 brands in our price comparison, so it is not the lowest ticket in the category.
Do I need to install a Softub hot tub?+
No install work is needed. Plug and play is listed as a feature, so the tub runs from a standard connection and can be moved if your setup changes. It also means no fixed base to build, which suits renters as well as homeowners.
Other options to compare
Other matchups
Jacuzzi
softub