Mattress Firm review
Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Mattress Firm suits US buyers who want to lie on a mattress before deciding, and it prices queens below the mattresses category benchmark. Price matching covers 100% of the listing, and phone support is available on 68.4% of it.
Key facts
- Best for
- US buyers who want a home trial and price matching before they commit to a mattress.
- Legal entity
- Mattress Firm, Inc.↗
- Headquarters
- United States↗
- Founded
- 1986↗
- Official website
- mattressfirm.com
Facts checked September 30, 2026, 1 source
Pros and cons
Pros
- Queen prices run €1,001.89, under €1,079.06 across the mattresses category, so the typical outlay sits in the lower part of the field.
- Memory foam and hybrid are the most common types on the listing at 69.7% and 68.4%, which gives buyers a broad spread of feel without moving upmarket.
- Trial periods run 60 and the longest run reaches 365, so a bed can be slept on properly before the final call.
- Price matching is in place for 100% of the listing, which limits the risk of paying more than a comparable quote elsewhere.
- A help centre covers 89% of the listing, phone support runs on 68.4%, and old mattress removal is offered on 78.4%.
Cons
- Warranty terms run 5, below 10 across the mattresses category, which counts against anyone planning to keep a bed a long time.
- Setup help is included on 19.8% of the listing, against 17.6% for the category, so delivery to the door is the usual arrangement.
- The shortest trial listed is 0 and the briefest warranty is 0.25, so the terms printed on a specific model decide the real value.
Ready to try Mattress Firm?
Who it suits
- Buyers who want to compare several mattress types in one place, since memory foam and hybrid carry the listing at 69.7% and 68.4%.
- Shoppers who want time to live with a bed first: trial periods on the listing run 60, and the longest reach 365.
- Anyone who values a price guarantee, with price matching in place for 100% of the listing.
Who should look elsewhere
- Buyers after long cover: warranty terms on the listing run 5, well short of 10 across the category.
- Shoppers who want setup included, since assembly is included on 19.8% of the listing only.
- Anyone on a tight delivery budget, as delivery is charged on 26.9% of the listing.
The company behind it
Mattress Firm is Mattress Firm, Inc., a company headquartered in the US and founded in 1986. Check the Mattress Firm, Inc. name on an invoice or warranty document, because that is the party a claim has to be made against. The headquarters country also indicates which consumer rules apply to a purchase, and where a dispute would be handled.
How Mattress Firm compares
Frequently asked questions
How much does a queen mattress cost at Mattress Firm?+
Queen prices on the listing run €1,001.89, with the lower quartile at €651.64 and the upper quartile at €1,721.26. The cheapest queen listed is €109.62 and the priciest is €5,173.20, so the gap between entry and the top of the range is wide. Smaller items start at €95.
How do these prices compare with other mattress brands?+
The listing sits below the mattresses category on price. A queen runs €1,001.89 against €1,079.06 across the category, and entry prices sit at €95 against €65.77. The same pattern holds at the quartiles, so the gap is not limited to a single model.
How long is the mattress trial, and are returns allowed?+
Trial periods on the listing run 60, and the longest reach 365. The shortest listed is 0, so read the trial on the specific model rather than judging the brand generally. Return windows sit at 30 for most items.
How long is the mattress warranty?+
Warranty terms on the listing run 5, shorter than 10 for the mattresses category as a whole. The spread is wide, with the briefest cover at 0.25 and the longest at 99, so the term printed on the chosen model matters more than the brand average.
Which mattress types are available?+
Memory foam and hybrid are the most common types on the listing at 69.7% and 68.4%. Latex appears on 28.9%, innerspring on 31.6% and organic on 27.6%, while airbeds sit at 5.3%. Firm is the most common feel at 81%.
Is delivery included, and will my old mattress be removed?+
Delivery comes at no extra charge on 73.1% of the listing, while 26.9% is charged. Old mattress removal is offered on 78.4% of items. Delivery timing runs 0 for most orders, and the longest wait on the listing is 8.
How do I reach customer support?+
A help centre covers 89% of the listing, phone support is available on 68.4% and email on 86.2%. Live chat appears on 32.6%, and community forums are the smallest channel at 10.3%.
What certifications do the mattresses carry?+
Certipur-US appears on 40.5% of the listing and OEKO-TEX on 46.8%. Greenguard is lower at 21.5%, with GOTS on 22.8% and GOLS on 11.4%. Certification is listed per model, so check the specific mattress.
Will a lower price elsewhere be matched, and can I pay in instalments?+
Price matching is in place for 100% of the listing, so a comparable quote is worth presenting before ordering. Make sure the model, size and delivery terms match, since a retailer can decline a quote for a different configuration. Financing is available on 92.1% of the range as an alternative to paying outright.
Where does Mattress Firm operate?+
Mattress Firm is Mattress Firm, Inc., a company based in the US, so delivery and warranty terms on this listing follow US practice. Shoppers outside the US should confirm that delivery reaches their address and that the warranty applies there before ordering, since both come from the company's own policy rather than a marketplace partner.
Sources
- en.wikipedia.org/wiki/Mattress_Firm checked September 30, 2026
Backs: Founded, Headquarters, Legal entity
“Founded July 4, 1986; 40 years ago (1986-07-04)”
Compiled from 1 source page, checked September 30, 2026. We did not open an account.
Not confirmed yet: Mattress types, Sleep trial (nights).
Mattress Firm
US buyers who want a home trial and price matching before they commit to a mattress.