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Panda London review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Panda London suits UK readers who want a single hybrid mattress plus bedding under a single roof, with delivery and old mattress removal handled for them. The £1,390 queen and 100 nights trial sit well against the brands next to it, though the 10 years warranty is shorter than some.

Key facts

Best for
A single source for a hybrid mattress plus bamboo bedding, delivered and installed in the UK.
Queen-size price
£1,390↗
Sleep trial (nights)
100↗
Warranty
10 years↗
Height (cm)
27↗
Free delivery
Yes↗
Old mattress removal
Yes↗
Trial return fee
£0↗
Certifications
Oeko-tex↗
Markets
AW, AU, AT, BH, BE, BG, CA, CR, HR, CY, CZ, DK, EE, FI, FR, DE, GR, GG, HK, HU, IS, IE, IM, IL, IT, JP, JE, KW, LV, LT, LU, MY, MT, NL, NZ, NO, PL, PT, QA, RO, SA, SG, SK, SI, KR, ES, SE, CH, AE, GB, US↗
Legal entity
Panda London Life Ltd.↗
Headquarters
United Kingdom↗
Founded
2015↗
Support channels
Chat, Email↗
Mattress types
Hybrid
Firmness options
Medium firm
Official website
pandalondon.com

Furniture

Price from
€36↗
Delivery time (weeks)
0↗
Return window
30 to 100 days↗
In-home trial
100 days↗
Assembly included
Yes↗
Products
Sheets, Duvets, Duvet covers, Pillows, Toppers, Towels
Materials
Bamboo, Linen, Memory foam, Cotton

Bedding

Highest thread count (threads)
320↗
Free delivery threshold
£30↗

Home decor

Machine washable
Yes↗

Facts checked September 30, 2026, 10 sources

Apps and profiles

Elsewhere
TrustpilotX

Pros and cons

Pros

  • The 100 nights trial is long: it matches the top quartile of 100 across brands, and 100 days covers the in-home period too.
  • A 10 years warranty sits right on the 10 for mattresses, ahead of Coop Sleep Goods at 1 to 5 years and well behind Newton Baby with lifetime cover.
  • Free delivery and old mattress removal are both included, which is a small share of mattress brands: 87.5% of the hybrid category offers removal.
  • Bedding runs from €36 in bamboo, linen and memory foam with sheet thread counts to 320 threads, so a full bed can be ordered from a single basket.
  • Delivery takes 0 weeks at the median for hybrid brands, 0, with assembly included.

Cons

  • Only a single mattress type is offered, hybrid, where Eve Sleep lists hybrid and memory foam and hybrid is a bigger part of the hybrid category at 100%.
  • Firmness is limited to medium firm, so heavier sleepers or anyone wanting a softer or firmer feel has a single setting, against 53.2% of hybrid brands offering soft.
  • Support runs on chat and email only, with no phone line, while 77.6% of mattress brands offer one.
  • The 10 years warranty is well under the 62 reached at the top of the hybrid category.
Panda London

Ready to try Panda London?

Scored 8.8 / 10 by HabitatCue.

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Who it suits

  • UK buyers who want the mattress and the bedding from a single brand, since product types cover sheets, duvets and duvet covers
  • Readers who value a long trial and doorstep delivery more than a choice of mattress types
  • Anyone happy with medium-firm and a hybrid build

Who should look elsewhere

  • Anyone who wants a firm or soft option, since firmness is medium firm only
  • Readers shopping outside Panda London's shipping markets, since delivery coverage is AW, AU and AT
  • Shoppers who want a phone line during the trial, as support runs on chat and email

Where it sits among rivals

Panda London ranks 36 of 50 brands on queen price, 18 of 83 on trial nights and 26 of 73 on warranty years. The queen price of £1,390 sits above the middle of the field, which is normal for a hybrid with a 100 nights trial behind it. On trial length the brand is among the strongest, matching the 100 figure at the top of the site range and the 100 for mattresses. On warranty years it lands in the middle: 26 against the 5 median, with Coop Sleep Goods offering 1 to 5 years and Newton Baby lifetime cover. The overall score of 8.8 splits into 8.9 on cost, 8.8 on offer and 8.4 on trust, so the price is not the reason to look elsewhere.

What it does well

The core offer is a 100 nights trial, with 100 days of in-home trial time as well. The warranty runs 10 years, which lines up with the 10 for the mattress category and clears Coop Sleep Goods at 1 to 5 years. The mattress profile stands at 27 cm, built as hybrid in bamboo, linen and memory foam, with medium firm as the only feel. Bedding is machine washable and covers sheets, duvets and duvet covers, with sheet thread counts to 320 threads. Materials are certified to oeko tex. Delivery is where the package pulls ahead. Free delivery is included, old mattress removal is available, and delivery takes 0 weeks, matching the 0 for hybrid brands. Assembly included appears in only 19.8% of the brands listed, so getting the bed set up is part of the deal rather than an extra job. Old mattress removal matters more than it sounds: 87.5% of hybrid brands offer it, and a removal service keeps the old frame from being carted away on your own.

Pricing

The queen price is £1,390, which is a single figure rather than an entry price with a higher tier later. Bedding and accessories start at €36, so a mattress plus pillows, sheets and duvet covers can be built from a single basket. On returns, £0 means nothing comes out of your pocket if the trial does not suit you. The return window runs 30 to 100 days, which is wider than the 30 most brands on the site offer, and the same window covers the in-home trial. Free delivery is included, and the threshold for it is £30. There is no separate charge for assembly or old mattress removal, so the queen price is close to the full cost of getting a new bed in place. For a reader weighing the outlay, £1,390 plus €36 of bedding is the full starting picture, and the return terms mean the decision can be made at home rather than in a showroom.

Who runs it

Panda London is run by Panda London Life Ltd., registered in the United Kingdom, and was founded in 2015. It is a UK operation that ships to AW, AU and AT, so the legal entity and the delivery footprint are both UK based. Support runs on chat and email. That covers quick questions and the trial process, though there is no phone line, which is worth weighing if you prefer to talk the decision through before the trial ends. The wider product range is broader than the mattress alone: sheets, duvets, duvet covers, pillows, toppers and towels all sit under the same name, and the materials list covers bamboo, linen and memory foam. Certification is oeko tex. There are no licences on record for the business, so the trust case rests on the trial, the 10 years warranty and the return terms rather than on an external scheme.

How Panda London compares

Where Panda London is available

Available
Aruba, Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much is a Panda London queen mattress?+

The queen price is £1,390. That figure covers the hybrid mattress itself, with free delivery, assembly included and old mattress removal all part of the delivery, so it is close to the full cost of a new bed in place. Bedding is priced separately from €36.

How long is the Panda London trial and return window?+

The trial runs 100 nights, and 100 days of that period can be spent in your own home. Returns are accepted across 30 to 100 days, which is longer than the 30 most listed brands allow, and the return fee is £0.

How long is the warranty and how does it compare?+

The warranty lasts 10 years, which matches the 10 for the mattress category. It runs longer than Coop Sleep Goods at 1 to 5 years, while Newton Baby carries lifetime cover, so cover length is where the named rivals pull ahead or fall short.

Does Panda London deliver, install and remove my old mattress?+

Free delivery is included above £30, and delivery takes 0 weeks, in line with the 0 for hybrid brands. Assembly is included and old mattress removal is available, which only 87.5% of hybrid brands offer.

Can I get pillows and bedding from the same brand?+

Yes. Product types cover sheets, duvets and duvet covers, starting at €36, in bamboo, linen and memory foam with sheet thread counts up to 320 threads. Bedding is machine washable and materials are certified to oeko tex, so a whole bed can come from a single order.

Which countries does Panda London ship to?+

The delivery footprint is AW, AU and AT, and the business is registered in the United Kingdom under Panda London Life Ltd., founded in 2015. UK delivery is the simplest route, with the queen price listed in pounds.

How do I reach Panda London support?+

Support runs on chat and email, so live chat handles trial questions quickly and email covers anything longer. There is no phone channel, which some readers miss: 77.6% of mattress brands offer phone support.

What kind of mattress does Panda London make?+

The range is hybrid in bamboo, linen and memory foam, with a profile of 27 cm and medium firm as the only feel offered. Eve Sleep lists hybrid and memory foam, so anyone wanting to compare builds has a narrower field here.

Sources

  • pandalondon.com checked September 30, 2026

    Backs: Free delivery threshold, Markets, Products

    “FREE UK DELIVERY for orders over GBP 30”

  • pandalondon.com/collections/bamboo-mattresses checked September 30, 2026

    Backs: Free delivery, Height (cm), Mattress types

    “Both of our mattresses come with FREE UK delivery”

  • pandalondon.com/collections/pillows checked September 30, 2026

    Backs: Price from

    “Baby Memory Foam Bamboo Pillow EUR 36,00”

  • pandalondon.com/pages/about-us checked September 30, 2026

    Backs: Founded, Headquarters

    “Back in 2015 when we set up Panda”

  • pandalondon.com/pages/delivery checked September 30, 2026

    Backs: Assembly included, Delivery time (weeks), Support channels

    “Offering a white glove delivery service, we can deliver your mattress to a room of your choice, take away the packaging, and even remove your old one to be recycled or disposed of responsibly”

  • pandalondon.com/pages/entitymap checked September 30, 2026

    Backs: Firmness options, Old mattress removal, Trial return fee, Sleep trial (nights), Warranty

    “Our medium firm rating of 7 on the mattress firmness scale provides the ideal balance of comfort and support.”

  • pandalondon.com/pages/faq checked September 30, 2026

    Backs: Certifications, Machine washable, Materials, Return window, Highest thread count (threads)

    “We have the OEKO-TEX Standard 100 which means our products have passed the global benchmark of safe textiles.”

  • pandalondon.com/pages/return-policy checked September 30, 2026

    Backs: Legal entity

    “Panda London Life Ltd. 2026 . All rights reserved. Registered in England & Wales: 9672086.”

  • pandalondon.com/pages/trial checked September 30, 2026

    Backs: In-home trial

    “which is why we offer you a 100-Night Trial ... to adjust and get used to your new mattress”

  • pandalondon.com/products/hybrid-bamboo-mattress-pro.js checked September 30, 2026

    Backs: Queen-size price

    “Hybrid Bamboo Mattress Pro - UK King (200 x 150cm), price 139000 in GBP minor units”

Compiled from 10 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Assembly included now yes
  • September 30, 2026: assembly service no longer no
  • September 30, 2026: click and collect no longer no
  • September 30, 2026: Delivery time (weeks) now 0
  • September 30, 2026: finance no longer yes
  • September 30, 2026: In-home trial now 100
  • September 30, 2026: Machine washable now yes
  • September 30, 2026: store categories no longer beds, bedding
  • September 30, 2026: axisScores cost was 9.0, now 8.9
  • September 30, 2026: axisScores offer was 8.9, now 8.8
Panda London

Panda London

A single source for a hybrid mattress plus bamboo bedding, delivered and installed in the UK.

8.8/10See alternatives