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Silentnight review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Silentnight suits sleepers who want a settled brand in GB to cover the whole bed, from a memory foam, hybrid and innerspring range to duvets, pillows and toppers. A sleep trial of 60 days nights and free delivery soften the £599.01 queen price, though warranty cover of 5 years sits short of the field.

Key facts

Best for
Whole bed shopping in the UK, from mattress to pillow.
Queen-size price
£599.01↗
Sleep trial (nights)
60↗
Warranty
5 years↗
Free delivery
Yes↗
Old mattress removal
Yes↗
Trial return fee
£0↗
Markets
GB↗
Legal entity
Silentnight Group Limited↗
Headquarters
United Kingdom↗
Founded
1946↗
Support channels
Email, Chat, Phone, Help-centre↗
Mattress types
Memory foam, Hybrid, Innerspring
Firmness options
Medium, Medium firm, Firm
Official website
silentnight.co.uk

Bedding

Return window
14 days↗
Free delivery threshold
£49↗
Products
Duvets, Pillows, Toppers
Materials
Down, Memory foam

Facts checked September 30, 2026, 9 sources

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • A sleep trial of 60 days nights is long enough to judge a new mattress through a normal routine change.
  • Free delivery and old mattress removal both come as standard, so the costs that follow checkout stay limited.
  • The range spans memory foam, hybrid and innerspring in medium, medium firm and firm, with duvets, pillows and toppers sold alongside the mattress.
  • Support runs on email, chat and phone, so most questions do not wait on a form reply.
  • Returns cost £0, which takes the sting out of a change of mind.

Cons

  • Warranty cover of 5 years is short beside the 10 median for mattress brands on this site.
  • The 60 nights in the sleep trial fall short of the 100 nights at Coop Sleep Goods and the 100 nights at Newton Baby.
  • Delivery covers GB only, so the offer does not travel beyond that market.
  • Free delivery begins at £49, so a small pillow or topper order can still carry a fee.
Silentnight

Ready to try Silentnight?

Scored 9.3 / 10 by HabitatCue.

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Who it suits

  • Sleepers replacing a whole bed setup who want the mattress and the pillow from the same brand.
  • People who value old mattress removal as much as the mattress itself.
  • Shoppers who want a firm feel, since medium, medium firm and firm covers medium through to firm.

Who should look elsewhere

  • Long trial shoppers, who would rather have the longer window at Coop Sleep Goods or Newton Baby.
  • Buyers chasing the longest warranties, since 5 years trails the 10 median for the mattress group.
  • Shoppers outside GB, and anyone who prefers the narrower hybrid and memory foam line at Eve Sleep.

How it compares on our data

On queen price, Silentnight sits at 16 of 50 brands ranked here, which reads as a mid market buy rather than a budget or premium one. Warranty follows the same shape, with 52 of 73 brands offering longer cover than Silentnight. Three mid field results in a row: the brand is neither the cheapest on the list nor the one with the longest commitment, and shoppers who weigh price and cover together will find it steady rather than remarkable.

Core features

The headline feature is the sleep trial of 60 days nights, long enough to sleep through several weeks and a full change of routine before a decision has to stick. Warranty cover runs 5 years, which protects the core of the purchase but leaves the outer years to a longer commitment elsewhere. The practical extras do more everyday work than either number: free delivery takes the shipping cost off the order, and old mattress removal means the previous mattress leaves with the delivery rather than needing a separate trip. For anyone replacing a bed rather than a spare, those services are often worth as much as a longer trial.

The company behind it

Silentnight trades as Silentnight Group Limited, a company headquartered in the United Kingdom and founded in 1946, so the brand is a long established business rather than a recent entrant. Support runs on email, chat and phone, covering the routes shoppers reach for first, from a phone call to a written answer. A named legal entity and a multi channel support desk matter most at the moment a sale needs fixing: a question about delivery, a return or a guarantee goes to a company with an address and a history, not a marketplace listing. For a purchase this size, that backstop is part of what you are buying.

How Silentnight compares

Where Silentnight is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much is a Silentnight queen mattress?+

A listed queen mattress, the Comfort and Breathe pocket model, comes in at £599.01. Silentnight sits at 16 of 50 brands in the price ranking, so treat that figure as mid market rather than budget. Delivery is free above £49, which most mattress orders clear.

How long is the Silentnight sleep trial?+

The sleep trial runs 60 nights, which matches the 60 median across brands on this site. Coop Sleep Goods and Newton Baby both offer a longer window, at 100 nights and 100 nights. For most sleepers that difference matters less than the delivery and removal included with the mattress.

How long is the Silentnight warranty?+

Warranty cover runs 5 years. That sits at the shorter end of what buyers can find: 52 of 73 brands in the warranty ranking offer longer cover, and the mattress group median is 10. Buyers who expect to keep a mattress for a long stretch should read the cover carefully before ordering.

Which mattress types and feels can I choose from?+

The range lists memory foam, hybrid and innerspring, with firmness in medium, medium firm and firm. That gives a shopper comparing foam against spring a real choice inside a single brand, which the narrower hybrid and memory foam list at Eve Sleep does not. The trade off is that the trial and warranty figures are brand wide rather than model specific.

Is delivery free and is my old mattress taken away?+

Delivery is free and old mattress removal is offered with the order, so the extra costs most people meet after checkout are covered. Free delivery applies above £49, so a pillow or topper bought on its own can still fall below the threshold. The service is limited to GB, which keeps it a home market offer.

What happens if I want to send something back?+

Returns run to 14 days and the return fee is £0. That window is shorter than the 30 day return period common across brands on this site, and much shorter than the 60 nights given on a mattress, so a change of mind has to be made within a fortnight rather than a season.

Which countries does Silentnight deliver to?+

Delivery covers GB, and the company is headquartered in the United Kingdom under the name Silentnight Group Limited. It is a single market operation, so anyone ordering from outside that market should look at a brand that ships to their country instead. The same focus shapes delivery times and the help centre.

Who do I contact for help?+

Support runs on email, chat and phone, so a phone call, an email, a chat or a visit to the help centre all reach the same company. That range matters most when a delivery is late or a guarantee claim needs explaining. The company behind the brand is Silentnight Group Limited, founded in 1946.

Sources

  • silentnight.co.uk/about-us checked September 30, 2026

    Backs: Founded, Products

    “1946 - official birth: Silentnight was born as Clarkes Mattresses before changing it's name to Silentnight in 1951”

  • silentnight.co.uk/bedding.html checked September 30, 2026

    Backs: Headquarters, Legal entity

    “© Silentnight Group Limited. Registered in England 7525259”

  • silentnight.co.uk/bedding/pillows.html checked September 30, 2026

    Backs: Materials

    “With anti-allergy, memory foam and eco comfort options available ... for a traditionally comfortable pillow, down and feather pillows are soft”

  • silentnight.co.uk/help/delivery checked September 30, 2026

    Backs: Free delivery threshold

    “at Silentnight we offer free delivery on all orders over £49, including free delivery to a room of your choice for beds and mattresses”

  • silentnight.co.uk/help/delivery checked September 30, 2026

    Backs: Free delivery, Markets, Old mattress removal

    “Yes, at Silentnight we offer free delivery on all orders over £49, including free delivery to a room of your choice for beds and mattresses.”

  • silentnight.co.uk/help/guarantees checked September 30, 2026

    Backs: Support channels, Warranty

    “You can contact the Silentnight customer service team either through our live chat, via email at enquiries@silentnight.co.uk or call our customer service team at 0333 123 0892.”

  • silentnight.co.uk/help/returns checked September 30, 2026

    Backs: Return window

    “we offer a 14-day return policy where eligible items can be returned to us for a full refund providing the products have been purchased from Silentnight.co.uk and are undamaged”

  • silentnight.co.uk/help/returns checked September 30, 2026

    Backs: Trial return fee

    “We offer a 60-Night Comfort Exchange, allowing you to return your mattress and exchange it for a new one within 60 days of its delivery.”

  • silentnight.co.uk/help/sleep-trials checked September 30, 2026

    Backs: Sleep trial (nights)

    “Our comfort exchange gives you 60 nights to get really comfortable before making a decision. If you're still not loving your new mattress within 60 nights from delivery, you can exchange it for...”

  • silentnight.co.uk/mattresses checked September 30, 2026

    Backs: Firmness options, Mattress types

    “Silentnight Comfort Breathe® 1200 Pocket Mattress Medium/Firm ... Silentnight Comfort Breathe™ 1400 Pocket Ortho Mattress Firm ... Silentnight Sleep Now Snug Mattress Medium”

  • silentnight.co.uk/silentnight-comfort-breathe-1200-pocket... checked September 30, 2026

    Backs: Queen-size price

    “Silentnight Comfort Breathe® 1200 Pocket Mattress ... £379.00 ... King 150 x 200cm + £220.01”

Compiled from 11 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 9.5, now 9.4
  • September 30, 2026: score was 9.4, now 9.3
Silentnight

Silentnight

Whole bed shopping in the UK, from mattress to pillow.

9.3/10See alternatives