Soak & Sleep review
Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Soak & Sleep suits GB shoppers who want a low entry price, a long trial and bedding ordered alongside the mattress in one place. Queen mattresses sit at £355, the memory foam model stands 22 cm tall, and returns stay open for 365 days.
Key facts
- Best for
- GB buyers who want a long trial and a one-stop mattress and bedding order
- Queen-size price
- £355↗
- Sleep trial (nights)
- 100↗
- Warranty
- 1 to 5 years↗
- Height (cm)
- 22↗
- Free delivery
- Yes↗
- Trial return fee
- £0↗
- Certifications
- Certipur-us, Oeko-tex↗
- Markets
- GB↗
- Legal entity
- Soak&Sleep Limited↗
- Headquarters
- United Kingdom↗
- Support channels
- Email, Phone, Help-centre↗
- Mattress types
- Memory foam, Innerspring, Hybrid
- Firmness options
- Medium, Medium firm, Firm
- Official website
- soakandsleep.com
Bedding
- Price from
- £119.50↗
- Return window
- 365 days↗
- Highest thread count (threads)
- 1,000↗
- Free delivery threshold
- £70↗
- Products
- Sheets, Duvets, Duvet covers, Pillows, Toppers, Towels
- Materials
- Cotton, Linen, Bamboo, Silk, Down, Wool, Microfiber, Memory foam
Facts checked September 30, 2026, 6 sources
Apps and profiles
- Elsewhere
- Trustpilotyoutube.com
Pros and cons
Pros
- Queen mattresses start at £355, which places the range in the cheaper part of the field against 6 of 50 brands.
- The 100 night trial is longer than the 60 night norm across listed brands.
- Returns stay open for 365 days and the return charge is £0, so a late change of mind costs nothing extra.
- The range covers memory foam, innerspring and hybrid, so the same basket can hold a memory foam, innerspring or hybrid core.
- Support runs on email, phone and help centre, and free delivery applies above £70.
Cons
- Delivery reaches GB only, so buyers outside that single market face international freight on a bulky item.
- Warranty cover runs 1 to 5 years depending on the model, well short of the lifetime term listed for Newton Baby.
- Firmness choices stop at medium, medium firm and firm, so anyone after a very soft or very firm feel has fewer options here than at a specialist.
- Certification on the foam is limited to certipur us and oeko tex, with no organic or wool standard listed for buyers who read labels closely.
Ready to try Soak & Sleep?
Scored 9.2 / 10 by HabitatCue.
Who it suits
- GB households replacing a mattress and the bedding around it, since sheets, duvets and duvet covers sit in the same catalogue.
- Sleepers still undecided, who get 100 nights in the room plus 365 days to send it back.
- Shoppers starting from £119.50 who would rather spend the difference on one better mattress than several cheap ones.
Who should look elsewhere
- Buyers who want latex or a deeper build, since Eve Sleep pairs its hybrid and memory foam with a different feel.
- Anyone treating warranty length as the deciding factor, where Newton Baby's lifetime cover is the pull.
- Shoppers who want to feel a mattress in a shop before buying, given delivery limited to GB.
Pricing
Queen mattresses start at £355, which sits well inside the cheaper end of the market and leaves room to spend on one good mattress rather than several mediocre ones. Bedding and bed sets begin at £119.50, so a full bedroom can be refreshed in a single order. Returns are accepted for 365 days and the return charge is £0, which means a decision made late in that window still costs nothing to undo. There is no separate subscription or membership fee attached to the trial. For readers weighing the sticker price at entry against what renewal looks like, the useful point is that a returned mattress does not come with a restocking bill, so the effective cost of changing your mind stays low.
Where it sits among rivals
On queen price the range ranks 6 of 50 brands, which is the clearest signal that affordability is the deliberate pitch here. On trial nights it ranks 18 of 83, a much stronger placing, and that gap between the two rankings is the trade-off worth naming: pay at the cheaper end, commit for longer. The builds available run to memory foam, innerspring and hybrid, so the range covers the mainstream constructions without reaching into specialist territory. Against a listed trial norm of 60 nights, the sleep window is generous rather than standard. Readers who treat the trial as a real testing period will find more room here than most.
What it does well
The cooling memory foam mattress gives 100 nights in the home before a decision is needed, and the returns window behind that runs 365 days. Warranty cover runs 1 to 5 years depending on the model. Depth is 22 cm on the memory foam model, useful for side sleepers and for anyone who finds shallow beds hard to get out of. Firmness options span medium, medium firm and firm, giving a reasonable spread without a very soft or very soft-leaning extreme. Free delivery applies on orders above £70, and the wider range lists sheets, duvets and duvet covers in cotton, linen and bamboo, with sheets reaching a thread count of 1,000 threads. The practical strength is one checkout covering mattress, bedding and toppers rather than a mattress alone.
Who runs it
The business behind the brand is Soak&Sleep Limited, based in the United Kingdom, which is why the delivery market is listed as GB and why returns are handled under a UK policy rather than an international one. Support runs on email, phone and help centre, so a question about a delivery or a return can go to a person rather than only a form. The foam in the memory foam model carries certipur us and oeko tex, giving shoppers who check labels something concrete to read, though the list is short. No separate licence or regulator is listed for the brand, and the returns guarantee is the main protection a buyer holds alongside the warranty.
How Soak & Sleep compares
9.2 vs 9.0- 9.2 vs 9.1
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Where Soak & Sleep is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much is a queen mattress here?+
Queen mattresses start at £355, which puts the range in the cheaper part of the market. Bedding and bed sets begin at £119.50, so a whole bedroom can be ordered for less than a single mid-priced mattress elsewhere. There is no membership or subscription fee attached to buying.
How long is the trial period and the returns window?+
The trial runs 100 nights in your own home, and returns stay open for 365 days. The listed trial norm across brands sits at 60 nights, so this window is longer than the typical one. The return charge is £0, so sending a mattress back costs nothing extra.
What does the warranty cover and for how long?+
Warranty cover runs 1 to 5 years depending on the model you pick. That is a shorter term than the lifetime cover listed for Newton Baby, so readers who intend to keep a mattress for a decade should check what the top tier includes before settling.
Which mattress types and firmness levels are available?+
The range covers memory foam, innerspring and hybrid, giving a mainstream choice rather than a specialist one. Firmness options run medium, medium firm and firm, and the memory foam model is 22 cm deep, which suits side sleepers and anyone who prefers a taller bed.
Where does it deliver and is delivery free?+
Delivery reaches GB, so the range is a single market operation and international shipping is not part of the offer. Orders above £70 qualify for free delivery. Anyone outside that market should expect to arrange their own freight for a bulky item.
What certifications do the materials carry?+
The foam in the memory foam mattress carries certipur us and oeko tex. That is a short list, so readers shopping on certification labels rather than price should note there is no organic or wool standard named here. The cotton, linen and bamboo used across the bedding range are listed separately from those certifications.
Can I return a mattress, and what does it cost?+
Returns are accepted for 365 days from the purchase, and the return charge is £0, so a return is free. Support handles return questions on email, phone and help centre, which includes phone as well as email, useful if a collection needs arranging.
Can I buy bedding with the mattress in one order?+
Yes. The range lists sheets, duvets and duvet covers in cotton, linen and bamboo, and sheets reach a thread count of 1,000 threads. Bedding starts at £119.50, and toppers are in the same catalogue, so a complete bed can be ordered in a single checkout.
Sources
- soakandsleep.com checked September 30, 2026
Backs: Free delivery threshold, Materials, Products, Highest thread count (threads)
“Free Delivery | On orders over £70”
- soakandsleep.com/collections/bed-set checked September 30, 2026
Backs: Price from
“White 400 Thread Count Cotton Stripe Bed Set ... Sale price From £119.50”
- soakandsleep.com/collections/mattresses checked September 30, 2026
Backs: Firmness options, Mattress types
“Firmness Medium (2) Firm (2) Medium - Firm (1) Medium/Firm (3)”
- soakandsleep.com/pages/delivery-tracking checked September 30, 2026
Backs: Free delivery, Markets
“Mattresses, including Wholesale ... Delivery: Free”
- soakandsleep.com/pages/returns-guarantee checked September 30, 2026
Backs: Trial return fee, Support channels, Sleep trial (nights), Warranty
“If, after this time, or up to 100 nights, you decide it's not the right one for you, you can return it with our free returns service.”
- soakandsleep.com/policies/refund-policy checked September 30, 2026
Backs: Headquarters, Legal entity, Return window
“Unit 3 Lysons Avenue Ash Vale Surrey GU12 5QE”
- soakandsleep.com/products/cooling-medium-firm-memory-foam... checked September 30, 2026
Backs: Certifications, Height (cm), Queen-size price
“Cooling Memory Foam Mattress ... Certification: Certipur,Oeko-Tex”
Compiled from 7 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: availability allowed now GB
- September 30, 2026: axisScores cost was 8.4, now 9.6
- September 30, 2026: axisScores offer was 9.6, now 8.9
- September 30, 2026: axisScores trust now 9.2
- September 30, 2026: score was 9.0, now 9.2
Soak & Sleep
GB buyers who want a long trial and a one-stop mattress and bedding order