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Tempur review

Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Tempur suits US buyers who want a long window to sleep on a mattress before deciding and would rather pick a feel than save on price. A queen runs $2,299, firmness runs soft, medium and firm, and delivery to US is free.

Key facts

Best for
US buyers who want memory foam and hybrid mattresses with a long trial and a real choice of firmness.
Queen-size price
$2,299↗
Sleep trial (nights)
90↗
Warranty
10 years↗
Free delivery
Yes↗
Old mattress removal
Yes↗
Markets
US↗
Legal entity
Tempur-Pedic North America, LLC↗
Headquarters
United States↗
Support channels
Email, Chat, Phone, Help-centre↗
Mattress types
Memory foam, Hybrid
Firmness options
Soft, Medium, Firm
Official website
tempur.com

Furniture

Products
Pillows

Facts checked September 30, 2026, 5 sources

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • Firmness runs soft, medium and firm, so the range covers the soft end and the firm end for sleepers who differ in weight and preference.
  • The range covers memory foam and hybrid mattresses, letting a foam build and a hybrid build be weighed on the same order.
  • Free delivery is included, and old mattress removal is offered, so the bulky part of the switch is handled for you.
  • Support runs on email, chat and phone, which includes a phone line as well as written help, useful before a purchase this large.
  • Pillows sit in the range too, listed as pillows, so the pillow can be matched to the mattress in the same order.

Cons

  • A queen costs $2,299, and the brand ranks 44 of 50 on that measure, so price is not the reason to pick it.
  • The 90 night trial ranks 45 of 83 brands, behind Coop Sleep Goods at 100 nights and Newton Baby at 100 nights.
  • Delivery covers US, a single market, so buyers living elsewhere sit outside the range.
  • Beyond the mattresses, the range lists pillows, so anyone wanting a full set of bedding buys the rest from another seller.
Tempur

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Scored 8.6 / 10 by HabitatCue.

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Who it suits

  • US buyers who want a foam and a hybrid option from the same maker and time to sleep on each before deciding.
  • Sleepers who weigh feel as much as price, since firmness runs soft, medium and firm across the range.
  • Anyone who would rather ask a question by phone than read a policy page, with email, chat and phone open before ordering.

Who should look elsewhere

  • Not for shoppers chasing the longest trial: Coop Sleep Goods gives 100 nights and Newton Baby 100 nights, both above Tempur's 90 nights.
  • Not for buyers who want the same builds priced across makers: Eve Sleep sells hybrid and memory foam mattresses, so a foam and a hybrid build can be compared on a different name.

Where it sits among rivals

Cost is not the side of this brand that leads. On the queen, Tempur ranks 44 of 50 brands, and cheaper names sit on the list around it. The trial ranks 45 of 83, a middle showing that trails a good share of the longer return windows here. The warranty is the brighter line at 26 of 73, and that is the measure to watch if a bed is meant to stay in place for years rather than be swapped out. Read together, the three put Tempur at a middling price with a long warranty standing behind it, which is a sensible trade for a product that is meant to last.

What it does well

The case for Tempur sits in the return terms and the delivery day. A 90 night trial gives a long stretch of real sleep before a decision has to be made, and the 10 year warranty carries on long after that trial ends. Free delivery is included, and old mattress removal is offered, so the existing bed can go out with the new one. For a purchase this heavy, that removes the chores people dread most: getting a boxed mattress up the stairs and arranging where the old one goes.

Who runs it

The business behind the brand is Tempur-Pedic North America, LLC, based in the United States. Support runs on email, chat and phone, so a phone call, live chat, email and a help centre are all routes to an answer. That mix suits buyers who would rather settle a firmness question with a person than dig through a policy page, and it carries more weight on a large, infrequent purchase than it would on a smaller item.

How Tempur compares

Where Tempur is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a Tempur queen mattress cost?+

The listed queen price is $2,299. Tempur sells mattresses as a single purchase, so that figure is the cost of the bed rather than an introductory rate with a renewal attached later. On the site ranking the brand sits at 44 of 50 on that measure, which keeps it away from the low end of the price list.

How long is the sleep trial on a Tempur mattress?+

The trial runs 90 nights, above the site median of 60 nights. Coop Sleep Goods offers 100 nights and Newton Baby 100 nights, so buyers wanting a longer window have other names to try, although the ranking puts Tempur at 45 of 83 here.

How long is the warranty?+

Tempur carries a 10 year warranty, above the site median of 5 years and well clear of the lower quartile of 2 years. In the site ranking the brand sits at 26 of 73, so this is the strongest of its headline numbers and the one worth quoting back at a seller.

Which mattress types and firmness levels can I choose?+

The range lists memory foam and hybrid mattresses, so foam and hybrid builds are both available from the same maker. Firmness runs soft, medium and firm, covering the soft and firm ends as well as the middle, and 81% of brands on the site offer a firm option, so shoppers who like a firmer surface have plenty to compare.

Is delivery free and will my old mattress be taken away?+

Free delivery is included, and old mattress removal is offered, with both listed for orders to US. That matters more for a mattress than for smaller bedding, because the delivery is bulky and the old bed still has to go somewhere. Around 73.1% of brands on the site deliver free and 78.4% take the old mattress away, so both are common rather than unusual.

Which countries does Tempur deliver to?+

The range is listed for US, and the business behind it is based in the United States, so this is a single market offer. Buyers in other countries are not covered by the delivery or removal terms above, and would need a local seller for a Tempur mattress or a brand that ships more widely.

How do I contact Tempur customer service?+

Support runs on email, chat and phone, so there is a phone line, live chat, email and a help centre. Across the site 68.4% of brands offer phone support and 89% run a help centre, so a firm answering on all four routes is ahead of most of the field for questions asked before ordering.

Can I buy pillows along with a Tempur mattress?+

Beyond the mattresses, the range lists pillows only, so a pillow can be added to the order but a full bedding set cannot. Tempur is therefore a single category stop for sleep, and shoppers who want a topper or a duvet in the same basket as the bed will need a second retailer.

Sources

  • tempur.com checked September 30, 2026

    Backs: Products

    “- Pillows [/pillows/] ... Accessories ... Protectors And Quilts ... Travel ... Offers”

  • tempurpedic.com checked September 30, 2026

    Backs: Headquarters, Legal entity, Support channels

    “Tempur-Pedic's state of the art Albuquerque manufacturing facility”

  • tempurpedic.com/customer-service/return-policy checked September 30, 2026

    Backs: Sleep trial (nights)

    “which is why we offer our 90-Night Sleep Trial”

  • tempurpedic.com/customer-service/shipping-delivery checked September 30, 2026

    Backs: Free delivery, Markets, Old mattress removal

    “We offer Free White Glove Delivery within the continental United States for orders including a mattress, foundation, or power base.”

  • tempurpedic.com/customer-service/warranties checked September 30, 2026

    Backs: Warranty

    “Mattresses and Flat Foundations (October 1, 2022 to Present): 10-Year Tempur-Pedic® Mattress and Flat Foundation Limited Warranty”

  • tempurpedic.com/shop-mattresses checked September 30, 2026

    Backs: Firmness options, Mattress types, Queen-size price

    “TEMPUR-Adapt® Collection ... Soft ... Medium ... Medium Hybrid ... Firm”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Tempur

Tempur

US buyers who want memory foam and hybrid mattresses with a long trial and a real choice of firmness.

8.6/10See alternatives