Tuft & Needle review
Updated September 30, 2026 · HabitatCue Editorial Team · Facts checked September 30, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Tuft & Needle suits US shoppers who want one online brand for the mattress and the bedding, and who value a long trial over a low entry price. The queen sits at $699, above most rivals, and the 100 night trial softens that risk.
Key facts
- Best for
- US buyers wanting a mattress plus matching bedding under one delivery, with a long trial to decide in.
- Queen-size price
- $699↗
- Sleep trial (nights)
- 100↗
- Warranty
- 10 years↗
- Height (cm)
- 30.48↗
- Free delivery
- Yes↗
- Old mattress removal
- Yes↗
- Trial return fee
- $0↗
- Certifications
- Certipur-us, Greenguard↗
- Markets
- US↗
- Legal entity
- Tuft & Needle LLC↗
- Headquarters
- United States↗
- Founded
- 2012↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Mattress types
- Memory foam, Hybrid
- Firmness options
- Medium, Medium firm, Firm
- Official website
- tuftandneedle.com
Bedding
- Price from
- $70↗
- Return window
- 100 days↗
- Highest thread count (threads)
- 200↗
- Free delivery threshold
- $0↗
- Products
- Sheets, Duvets, Duvet covers, Pillows, Toppers
- Materials
- Cotton, Linen
Facts checked September 30, 2026, 9 sources
Apps and profiles
Pros and cons
Pros
- The trial of 100 days nights is among the longest in the field, sitting above the 18 place the brand takes on that measure.
- A 10 year warranty matches the median for mattresses in the field.
- Both mattress types are covered, so memory foam and hybrid buyers are served from the same range.
- Free delivery applies from a threshold of $0, and old mattress removal is offered, saving a separate disposal trip.
- The range extends past the mattress to sheets, duvets and duvet covers, letting a whole bed be ordered in one place.
Cons
- The queen price of $699 places the brand at position 10 on cost, well down the field of 50 brands.
- The range runs in US only, so buyers elsewhere pay shipping and cannot rely on local delivery.
- Support runs on email, chat and phone, with no in-person option listed for anyone who wants to lie on a mattress in store.
- The 10 year warranty, while solid, sits at position 26 of 73 brands, behind the longer guarantees some rivals offer.
Ready to try Tuft & Needle?
Scored 9.2 / 10 by HabitatCue.
Who it suits
- US shoppers replacing a mattress in one order, adding bedding from the same range
- Sleepers who want a long trial before settling on a feel
- Buyers who want foam and hybrid choices under a single brand
Who should look elsewhere
- Anyone outside US, who would face shipping to an unsupported market
- Shoppers hunting the lowest entry price, since the queen price of $699 ranks near the back of the field on cost
- Buyers who need a long warranty, where lifetime cover runs far beyond the 10 years offered here
Core features
The sleep trial runs 100 nights, which is longer than most of the field and gives a real stretch of weeks before a decision has to be made. The warranty behind it lasts 10 years. The Original mattress stands 30.48 cm tall, a profile that suits side sleepers who want more surface depth under the shoulder. Firmness choices cover medium, medium firm and firm, so a softer set-up and a firmer one both sit inside the same model. Delivery is free, and the free delivery threshold is $0, which removes the usual minimum spend. Old mattress removal is offered as well, so the outgoing bed can go at the point of delivery rather than to a separate disposal site.
How it compares on our data
On queen price the brand sits at position 10 out of 50 brands, so entry pricing is well above the field average and money is the main trade-off here. Trial length is the opposite story: position 18 out of 83 brands places 100 nights among the most generous windows on the market. Warranty length lands at position 26 out of 73, so the 10 year cover is typical rather than outstanding. Read together, the pattern is a brand that asks more up front and gives back time and cover in return.
Prices
The queen mattress is priced at $699. That is a single checkout figure for the core product rather than a ladder of models to decode, and it sits at position 10 of 50 brands in the field, so budget buyers should expect to pay more here than at most rivals. The return fee is $0, which means a trial that ends in a return does not come with a restocking charge to negotiate. Across the bedding and accessory range, entry pricing starts from $70, covering the same sheets, duvets and pillow lines that carry the mattress order.
The company behind it
Tuft & Needle trades as Tuft & Needle LLC, registered in the United States, and has been operating since 2012. That length of trading matters for a category where the warranty and the trial are the real commitment: the cover behind the mattress is only worth what the company behind it can pay. Support runs on email, chat and phone, meaning a customer can reach a person by phone, by chat or by email as well as through self-service articles, and there is no in-person counter in the mix. Buyers in US are the served market, and that single-country footprint is the clearest limit on the brand.
How Tuft & Needle compares
9.2 vs 9.0- 9.2 vs 9.1
- 9.2 vs 9.1
9.2 vs 9.3
9.2 vs 9.0- 9.2 vs 9.3
9.2 vs 9.3
9.2 vs 8.7
9.2 vs 8.7
9.2 vs 8.4
9.2 vs 8.9- 9.2 vs 9.5
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.1
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 8.9- 9.2 vs 8.9
9.2 vs 8.8
9.2 vs 8.8
9.2 vs 8.7- 9.2 vs 8.7
9.2 vs 8.5
9.2 vs 8.5
9.2 vs 8.5- 9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0- 9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0- 9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0- 9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
Where Tuft & Needle is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much is a queen mattress from Tuft & Needle?+
A queen is $699. That figure is the entry point of the range rather than a promotional price, and it places the brand at position 10 of 50 brands on cost. Buyers shopping purely on price will find cheaper options in the field.
How long is the trial on a Tuft & Needle mattress?+
The trial runs 100 nights. That is one of the longer windows in the field and stands at position 18 of 83 brands. It gives ample time to sleep on the mattress through a full season before deciding.
Does the warranty cover a Tuft & Needle mattress for long?+
The warranty lasts 10 years. That sits at position 26 of 73 brands, so it is a typical cover rather than an exceptional one. Buyers wanting a longer guarantee can find one elsewhere in the field.
Does Tuft & Needle ship outside the United States?+
The range runs in US only. Delivery outside that market is not part of the listed footprint, so buyers elsewhere should check shipping cost and timing before ordering. Furniture delivery of this kind is heavy, and long haul freight erodes any saving on the mattress.
What does it cost to return a Tuft & Needle mattress?+
The return fee is $0, so returning a mattress after the trial does not carry a restocking charge. Combined with a 100 night window, the cost of a wrong choice is limited to the original outlay and the time spent deciding.
What firmness can I choose from Tuft & Needle?+
The mattress comes in medium, medium firm and firm. A side sleeper who sinks in too far has room to move firmer, while a back sleeper can start softer. All firmness levels sit within the same model rather than a separate product line.
Can I buy bedding and pillows from the same brand?+
Beyond the mattress, the range covers sheets, duvets and duvet covers, so the whole bed can be ordered together. Sheets start from $70 and come in cotton and linen, with thread counts reaching 200 threads. Old mattress removal is also offered at checkout.
How do I reach Tuft & Needle customer support?+
Support runs on email, chat and phone, covering phone, chat, email and a help centre. That mix suits a purchase where questions come up during the trial, since a person can be reached rather than only a knowledge base. There is no in-person counter listed.
Sources
- tuftandneedle.com checked September 30, 2026
Backs: Trial return fee
“Return shipping is always free!”
- tuftandneedle.com checked September 30, 2026
Backs: Products
“Sheet Sets - Percale Sheets, Linen-Cotton Sheets; Duvets - Duvet Inserts, Duvet Covers; Mattress Topper; Zip Comfort Pillow, Original Foam Pillow, Down Alternative Pillow Set”
- tuftandneedle.com/collections/mattresses checked September 30, 2026
Backs: Certifications, Free delivery, Markets, Mattress types, Old mattress removal, Support channels
“CertiPUR-US Certified ... Greenguard Gold Certified”
- tuftandneedle.com/collections/pillows checked September 30, 2026
Backs: Price from
“Zip Comfort Pillow ... Regular price $70.00-$90.00”
- tuftandneedle.com/collections/sheets checked September 30, 2026
Backs: Materials
“Tuft & Needle's cotton percale, linen, hemp and jersey sheets come in every size: Twin, Twin XL, Full, Queen, King, and California King.”
- tuftandneedle.com/pages/about-us checked September 30, 2026
Backs: Founded
“Since we started in 2012, we've made listening to our customers our priority.”
- tuftandneedle.com/pages/returns checked September 30, 2026
Backs: Return window
“If it's not the perfect fit, you get a full refund.”
- tuftandneedle.com/pages/terms checked September 30, 2026
Backs: Free delivery threshold, Headquarters, Legal entity
“We do not charge for standard shipping within the contiguous United States.”
- tuftandneedle.com/pages/warranty checked September 30, 2026
Backs: Sleep trial (nights), Warranty
“simply review our 100-Night Trial Policy and Limited Warranties”
- tuftandneedle.com/products/classic-percale-sheets checked September 30, 2026
Backs: Highest thread count (threads)
“Classic Percale Sheet Set ... 200 thread count”
- tuftandneedle.com/products/original-mattress checked September 30, 2026
Backs: Firmness options, Height (cm), Queen-size price
“T&N Essential Hybrid Mattress Feel Medium Firm; T&N Original Hybrid Mattress II Feel Medium; T&N Original Mattress II Feel Firm”
Compiled from 11 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores cost was 9.6, now 9.5
- September 30, 2026: axisScores trust was 9.0, now 8.9
- September 30, 2026: score was 9.3, now 9.2
Tuft & Needle
US buyers wanting a mattress plus matching bedding under one delivery, with a long trial to decide in.