Updated October 21, 2026 · HabitatCue Editorial Team
Eli and Elm vs Luxe Mattresses
Eli and Elm
Luxe Mattresses
Higher score in this comparison
Eli and Elm vs Luxe Mattresses: the differences
| Compare | Eli and ElmReviewVisitVisit | |
|---|---|---|
| Price from | $39.99 | £20 |
| Sleep trial (nights) | 45 | 100Higher |
| Return window | 45 days | 60 daysHigher |
| Certifications | Oeko tex | Certipur us, Oeko texCovers more |
| Free delivery threshold | Not confirmed | £0 |
| Markets | Not confirmed | GB |
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Key differences
- Luxe Mattresses scores higher overall: 9.3 vs 9.1.
- Sleep trial (nights) is higher at Luxe Mattresses: 100 vs 45.
- Return window is higher at Luxe Mattresses: 60 days vs 45 days.
- Support channels: only Luxe Mattresses offers Phone.
- Certifications: only Luxe Mattresses offers Certipur us.
- Founded is lower at Luxe Mattresses: 2010 vs 2018.
- Products: only Luxe Mattresses offers Duvets, Duvet covers, Toppers.
- Materials: only Luxe Mattresses offers Linen, Bamboo, Silk.
Our verdict on each
Eli and Elm
Eli and Elm trades standard fixed shape pillows for adjustable latex and memory foam designs built for different sleep positions. It is an online pillow and bedding seller for side, back and stomach sleepers who want to tune loft and cooling airflow.
Luxe Mattresses
Luxe Mattresses suits UK buyers who want time to live with a mattress and would rather exchange it than chase a refund, and who value depth over thin profiles. The collection includes a hybrid at 30 cm, and refunds run to 60 nights.
Score breakdown
| Area | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Cost | 9.2 | 9.6HigherThe hybrid collection is priced at £399 to £819, with exchange delivery charges of £0 to £49 on top when you swap. |
| Offer | 9.4Higher | 9.1An exchange trial of 100 nights, a warranty of 10 to 15 years on standard mattresses, and no delivery charge on mattresses and beds. |
| Trust | 8.4 | 9.0HigherRegistered as Luxe Mattress Ltd. in the United Kingdom, trading since 2010, with claims handled through a dedicated portal. |
How the counts compare
| Fact | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Sleep trial (nights) | 45 | 100 |
| Return window | 45 days | 60 days |
How they place
| Ranking | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Bedding and sheets | 15 of 211 | 7 of 211 |
| Pillows and mattress toppers | 23 of 186 | 11 of 186 |
Pick Eli and Elm if, pick Luxe Mattresses if
Pick Eli and Elm if offer matter most.
Pick Luxe Mattresses if cost, trust, sleep trial (nights), return window, and certifications matter most.
Every fact side by side
| Fact | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Products | Pillows | Duvets, Duvet covers, Pillows, ToppersCovers more |
| Materials | Cotton, Memory foam | Cotton, Linen, Bamboo, Silk, Wool, Microfiber, Memory foamCovers more |
| Legal entity | Not confirmed | Luxe Mattress Ltd. |
| Headquarters | Not confirmed | United Kingdom |
| Founded | 2018 | 2010Lower |
| Support channels | Email, Chat, Help centre | Email, Chat, Phone, Help centreCovers more |
Furniture
| Fact | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Delivery time (weeks) | Not confirmed | 1 |
| Warranty | Not confirmed | 10 to 15 years |
| In-home trial | Not confirmed | 100 days |
| Assembly included | Not confirmed | No |
| Free delivery | Not confirmed | Yes |
Furniture and home stores
| Fact | Eli and Elm | Luxe Mattresses |
|---|---|---|
| Departments | Not confirmed | Beds, Bedding, Furniture |
| Finance | Not confirmed | Yes |
Where each stands against the rest
| Fact | Eli and Elm | Luxe Mattresses | Median |
|---|---|---|---|
| Sleep trial (nights) | 45below the median | 100above the median | 90 |
| Return window | 45 daysabove the median | 60 daysabove the median | 30 days |
| Free delivery threshold | Not confirmed | £0below the median | £49 |
Median across 165 listed brands.
Pros and cons
Eli and Elm
Pros
- Curved side sleeper design shaped around neck and shoulders
- Choice of latex or memory foam fill across pillow range
- Adjustable loft with airflow for cooling in all positions
Cons
- Narrow focus on pillows and bedding with few fill types
- Curved side sleeper shape limits choice for standard pillow forms
Luxe Mattresses
Pros
- An exchange trial of 100 days nights from delivery gives a long window to change a mattress
- Mattress and bed orders are delivered with no charge added to the order
- Shoppers can pick from soft, medium, medium firm and firm firmness settings, so the feel can be tuned without changing model
Cons
- Delivery reaches the front door, and having a mattress carried into a room and unwrapped is a paid extra
- A refund runs to 60 nights from delivery, so the exchange route is the longer of the two
- The exchange route is not free of carriage: charges run £0 to £49 across the swaps allowed
Who each suits
Eli and Elm
Who it suits
- Side sleepers seeking neck and shoulder support
- Sleepers who change between side, back and stomach
- Shoppers wanting latex or memory foam pillows
Who should look elsewhere
- Shoppers wanting a wide furniture or mattress range
- People who prefer a fixed non adjustable pillow shape
Luxe Mattresses
Who it suits
- Readers who want an old mattress recycled away on the delivery visit
- Shoppers who want several firmness settings without changing model
- Readers who want to speak to someone on the phone as well as write in
Who should look elsewhere
- Readers who assume delivery puts the mattress in the room, since that is a paid service
- Buyers based outside the UK, as the published offer covers orders delivered within the United Kingdom
Current offers
Luxe Mattresses
Current offer
Free trial
100-night trial, refund to night 60: 100 nights (refund to night 60, exchange to night 100)
Minimum 30-night settling-in period; claim submitted through the claims portal; mattress in original condition
Source, checked October 1, 2026
Country by country
| Country | Eli and Elm | Luxe Mattresses |
|---|---|---|
| United Kingdom | No | Yes |
Questions about each
Eli and Elm
What does Eli and Elm sell?+
Eli and Elm sells latex and memory foam pillows for side, back and stomach sleepers. The range includes a curved side sleeper pillow, everyday pillows, a body pillow, a weighted comforter and pillowcases with pillow fill.
How is the side sleeper pillow shaped?+
The side sleeper pillow uses a curved shape that fits around the neck and shoulders. The design is made to keep the head and neck supported while staying on one side or switching sides during the night.
Luxe Mattresses
How long is the mattress trial?+
The exchange trial lasts 100 nights from delivery. Exchanges become available later in that window than refunds, and run to 100 nights from delivery, while a refund can be claimed up to 60 nights. In short, the brand leans toward swapping a mattress rather than refunding it.
What does returning a mattress cost?+
Exchange delivery charges run £0 to £49, a band that covers the opening exchange and any that follow. The opening visit carries no delivery charge, while a repeat adds a fee on top of the change itself. That repeated carriage is worth budgeting for before ordering.
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