Updated October 21, 2026 · HabitatCue Editorial Team
Luxe Mattresses vs Newentor
Luxe Mattresses
Higher score in this comparison
Newentor
What sets them apart
| Compare | Luxe MattressesReviewVisitVisit | NewentorReviewVisitVisit |
|---|---|---|
| Queen-size price | £399 to £819Lower | £439 |
| Sleep trial (nights) | 100 | 200Higher |
| Warranty | 10 to 15 yearsHigher | 10 years |
| Old mattress removal | YesHas it | No |
| Trial return fee | £0 to £49 | £0 |
Same on both: Height (cm) (30), Free delivery (Yes), Certifications (Certipur us, Oeko tex), Markets (GB).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Luxe Mattresses scores higher overall: 9.3 vs 9.0.
- Queen-size price is lower at Luxe Mattresses: £399 to £819 vs £439.
- Sleep trial (nights) is higher at Newentor: 200 vs 100.
- Warranty is higher at Luxe Mattresses: 10 to 15 years vs 10 years.
- Old mattress removal: only Luxe Mattresses.
- Support channels: only Luxe Mattresses offers Chat, Phone.
- Founded is lower at Luxe Mattresses: 2010 vs 2018.
- Mattress types: only Luxe Mattresses offers Memory foam, Latex, Innerspring.
- Firmness options: only Luxe Mattresses offers Medium firm.
Our verdict on each
Luxe Mattresses
Luxe Mattresses suits UK buyers who want time to live with a mattress and would rather exchange it than chase a refund, and who value depth over thin profiles. The collection includes a hybrid at 30 cm, and refunds run to 60 nights.
Newentor
Newentor suits UK buyers who would rather sleep on a mattress for months than judge it in a showroom. The case rests on a free trial of 200 days nights, with old mattress removal the obvious gap and help limited to email and a help center.
Score breakdown
| Area | Luxe Mattresses | Newentor |
|---|---|---|
| Cost | 9.6HigherThe hybrid collection is priced at £399 to £819, with exchange delivery charges of £0 to £49 on top when you swap. | 9.5The UK King mattress is £439 and a return and refund is £0. |
| Offer | 9.1HigherAn exchange trial of 100 nights, a warranty of 10 to 15 years on standard mattresses, and no delivery charge on mattresses and beds. | 8.7A free trial of 200 nights on a mattress 30 cm high, backed by 10 years of warranty. |
| Trust | 9.0HigherRegistered as Luxe Mattress Ltd. in the United Kingdom, trading since 2010, with claims handled through a dedicated portal. | 8.6Trading since 2018 with help by email and a help center, plus 10 years of warranty. |
Choosing between them
Pick Luxe Mattresses if offer, trust, queen-size price, warranty, and old mattress removal matter most.
Pick Newentor if sleep trial (nights) matter most.
What we checked
Luxe Mattresses
- luxemattresses.co.uk: 11 facts, checked October 1, 2026
- claims.luxemattresses.co.uk: 4 facts, checked October 1, 2026
Newentor
- newentor.co.uk: 13 facts, checked October 1, 2026
How they place
| Ranking | Luxe Mattresses | Newentor |
|---|---|---|
| Mattress brands | 3 of 193 | 15 of 193 |
| Hybrid mattresses | 3 of 87 | 12 of 87 |
| Pillows and mattress toppers | 11 of 186 | 28 of 186 |
Every fact side by side
| Fact | Luxe Mattresses | Newentor |
|---|---|---|
| Mattress types | Memory foam, Hybrid, Latex, Innerspring, OrganicCovers more | Hybrid |
| Firmness options | Soft, Medium, Medium firm, FirmCovers more | Soft, Medium, Firm |
| Legal entity | Luxe Mattress Ltd. | Not confirmed |
| Headquarters | United Kingdom | Not confirmed |
| Founded | 2010Lower | 2018 |
| Support channels | Email, Chat, Phone, Help centreCovers more | Email, Help centre |
Furniture
| Fact | Luxe Mattresses | Newentor |
|---|---|---|
| Products | Duvets, Duvet covers, Pillows, ToppersCovers more | Pillows, Toppers |
| Price from | £20Lower | £45 |
| Delivery time (weeks) | 1 | Not confirmed |
| Return window | 60 days | 200 daysHigher |
| In-home trial | 100 days | Not confirmed |
| Assembly included | No | Not confirmed |
| Materials | Cotton, Linen, Bamboo, Silk, Wool, Microfiber, Memory foamCovers more | Memory foam |
Bedding
| Fact | Luxe Mattresses | Newentor |
|---|---|---|
| Free delivery threshold | £0 | £0 |
Furniture and home stores
| Fact | Luxe Mattresses | Newentor |
|---|---|---|
| Departments | Beds, Bedding, Furniture | Not confirmed |
| Finance | Yes | Not confirmed |
Where each stands against the rest
| Fact | Luxe Mattresses | Newentor | Median |
|---|---|---|---|
| Queen-size price | £399 to £819lowest quarter | £439below the median | £614.01 |
| Sleep trial (nights) | 100at the median | 200highest quarter | 100 |
| Warranty | 10 to 15 yearsabove the median | 10 yearsat the median | 10 |
| Height (cm) | 30above the median | 30above the median | 27 |
| Trial return fee | £0 to £49at the median | £0at the median | £0 |
Median across 131 listed brands.
Pros and cons
Luxe Mattresses
Pros
- An exchange trial of 100 days nights from delivery gives a long window to change a mattress
- Mattress and bed orders are delivered with no charge added to the order
- Shoppers can pick from soft, medium, medium firm and firm firmness settings, so the feel can be tuned without changing model
Cons
- Delivery reaches the front door, and having a mattress carried into a room and unwrapped is a paid extra
- A refund runs to 60 nights from delivery, so the exchange route is the longer of the two
- The exchange route is not free of carriage: charges run £0 to £49 across the swaps allowed
Newentor
Pros
- A free trial of 200 days nights gives real time to judge the mattress on an ordinary bed at home.
- A warranty of 10 years sits behind the mattress.
- Delivery is free in the United Kingdom, which takes a courier charge off a bulky order.
Cons
- There is no old mattress removal with the delivery, so disposal of the mattress being replaced is left to the buyer.
- Support runs on email and help centre only, with no phone line for a quick question.
- The £439 price covers a single size, so other sizes carry their own figure.
Who each suits
Luxe Mattresses
Who it suits
- Readers who want an old mattress recycled away on the delivery visit
- Shoppers who want several firmness settings without changing model
- Readers who want to speak to someone on the phone as well as write in
Who should look elsewhere
- Readers who assume delivery puts the mattress in the room, since that is a paid service
- Buyers based outside the UK, as the published offer covers orders delivered within the United Kingdom
Newentor
Who it suits
- Readers who want time on a mattress before committing, given the free trial of 200 days nights.
- UK buyers, where delivery is free and the return window of 200 days applies to the pillow.
- Sleepers after a deep mattress, since it stands 30 cm high.
Who should look elsewhere
- Anyone who wants the mattress they are replacing taken away with the delivery.
- Buyers outside the United Kingdom, where the store does not ship.
- Readers who want a wider spread of mattress builds than the hybrid line covers can weigh Vyprodejpovleceni or Baldiflex instead.
Current offers
Luxe Mattresses
Current offer
Free trial
100-night trial, refund to night 60: 100 nights (refund to night 60, exchange to night 100)
Minimum 30-night settling-in period; claim submitted through the claims portal; mattress in original condition
Source, checked October 1, 2026
Country by country
| Country | Luxe Mattresses | Newentor |
|---|---|---|
| United Kingdom | Yes | Yes |
Questions about each
Luxe Mattresses
How long is the mattress trial?+
The exchange trial lasts 100 nights from delivery. Exchanges become available later in that window than refunds, and run to 100 nights from delivery, while a refund can be claimed up to 60 nights. In short, the brand leans toward swapping a mattress rather than refunding it.
What does returning a mattress cost?+
Exchange delivery charges run £0 to £49, a band that covers the opening exchange and any that follow. The opening visit carries no delivery charge, while a repeat adds a fee on top of the change itself. That repeated carriage is worth budgeting for before ordering.
Newentor
How long is the mattress trial?+
The free trial runs 200 nights on the mattress, which is long enough to sleep through a season of ordinary nights and a few poor ones before a decision falls due. Nothing is charged for the trial itself, and the outlay that follows is the price of keeping the mattress.
What does the warranty cover?+
A warranty of 10 years covers the mattress, so a fault appearing in the early years of use is the seller's to put right rather than the buyer's cost. The term is quoted on the model whose price and trial are given, which is where the figure applies.
Other options to compare
Other matchups
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- Luxe Mattresses vs Homestyler
- Luxe Mattresses vs DreamCloud
- Luxe Mattresses vs Zinus
- Luxe Mattresses vs Baldiflex
- Luxe Mattresses vs Cloudpillo
- Luxe Mattresses vs CuddleCo
- Luxe Mattresses vs Dublino Moebel
- Luxe Mattresses vs Sutera
- Luxe Mattresses vs Mosaic Weighted Blankets
- Newentor vs Parrot Uncle
- Luxe Mattresses vs Promeed
- Luxe Mattresses vs Ostrichpillow
- Luxe Mattresses vs Laybrook
- Luxe Mattresses vs VEVOR
- Luxe Mattresses vs Bearaby
- Luxe Mattresses vs Snuz