Updated October 21, 2026 · HabitatCue Editorial Team
Luxe Mattresses vs Promeed
Luxe Mattresses
Higher score in this comparison
Promeed
What sets them apart
| Compare | Luxe MattressesReviewVisitVisit | PromeedReviewVisitVisit |
|---|---|---|
| Price from | £20 | $37.99 |
| Certifications | Certipur us, Oeko texCovers more | Oeko tex |
| Free delivery threshold | £0 | $0 |
| Markets | GB | US, GB, CA, AU, JP, DE, FR, SACovers more |
| Sleep trial (nights) | 100 | Not confirmed |
Same on both: Return window (60 days).
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Key differences
- Support channels: only Luxe Mattresses offers Help centre.
- Certifications: only Luxe Mattresses offers Certipur us.
- Promeed is available in 7 more countries.
- Products: only Luxe Mattresses offers Toppers.
- Products: only Promeed offers Sheets.
- Materials: only Luxe Mattresses offers Cotton, Linen, Bamboo.
- Markets: only Promeed offers US, CA, AU.
Our verdict on each
Luxe Mattresses
Luxe Mattresses suits UK buyers who want time to live with a mattress and would rather exchange it than chase a refund, and who value depth over thin profiles. The collection includes a hybrid at 30 cm, and refunds run to 60 nights.
Promeed
Promeed suits anyone outfitting a bed in one place on a small budget: sheets, duvet covers, pillows and duvets carry an entry price of $37.99, with a free delivery threshold of $0. The trade-off is range and payment, since the catalogue is narrower than Coop Sleep Goods and finance is not offered.
Score breakdown
| Area | Luxe Mattresses | Promeed |
|---|---|---|
| Cost | 9.6HigherThe hybrid collection is priced at £399 to £819, with exchange delivery charges of £0 to £49 on top when you swap. | 9.5Entry price of $37.99 with a free delivery threshold of $0 keeps the outlay low. |
| Offer | 9.1An exchange trial of 100 nights, a warranty of 10 to 15 years on standard mattresses, and no delivery charge on mattresses and beds. | 9.5HigherA full bed is covered by sheets, duvet covers and pillows, though no toppers or weighted blankets are listed. |
| Trust | 9.0HigherRegistered as Luxe Mattress Ltd. in the United Kingdom, trading since 2010, with claims handled through a dedicated portal. | 8.7A 60 day return window and email, phone and chat support options back a Promeed Inc. store. |
Licences and countries
| Country | Luxe Mattresses | Promeed |
|---|---|---|
| Headquarters | United Kingdom | United States |
Available in 1 country for both. Additional countries for Promeed: 7.
Which one suits you
Pick Luxe Mattresses if trust and certifications matter most.
Pick Promeed if offer and markets matter most.
How they place
| Ranking | Luxe Mattresses | Promeed |
|---|---|---|
| Bedding and sheets | 7 of 211 | 3 of 211 |
| Pillows and mattress toppers | 11 of 186 | 4 of 186 |
| Furniture and home stores | 27 of 421 | 7 of 421 |
Every fact side by side
| Fact | Luxe Mattresses | Promeed |
|---|---|---|
| Products | Duvets, Duvet covers, Pillows, Toppers | Sheets, Duvet covers, Pillows, Duvets |
| Materials | Cotton, Linen, Bamboo, Silk, Wool, Microfiber, Memory foamCovers more | Silk |
| Legal entity | Luxe Mattress Ltd. | Promeed Inc. |
| Headquarters | United Kingdom | United States |
| Founded | 2010 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centreCovers more | Email, Phone, Chat |
Furniture
| Fact | Luxe Mattresses | Promeed |
|---|---|---|
| Delivery time (weeks) | 1 | Not confirmed |
| Warranty | 10 to 15 years | Not confirmed |
| In-home trial | 100 days | Not confirmed |
| Assembly included | No | Not confirmed |
| Free delivery | Yes | Not confirmed |
Furniture and home stores
| Fact | Luxe Mattresses | Promeed |
|---|---|---|
| Departments | Beds, Bedding, FurnitureCovers more | Bedding |
| Finance | YesHas it | No |
Where each stands against the rest
| Fact | Luxe Mattresses | Promeed | Median |
|---|---|---|---|
| Sleep trial (nights) | 100above the median | Not confirmed | 90 |
| Return window | 60 daysabove the median | 60 daysabove the median | 30 days |
Median across 165 listed brands.
Pros and cons
Luxe Mattresses
Pros
- An exchange trial of 100 days nights from delivery gives a long window to change a mattress
- Mattress and bed orders are delivered with no charge added to the order
- Shoppers can pick from soft, medium, medium firm and firm firmness settings, so the feel can be tuned without changing model
Cons
- Delivery reaches the front door, and having a mattress carried into a room and unwrapped is a paid extra
- A refund runs to 60 nights from delivery, so the exchange route is the longer of the two
- The exchange route is not free of carriage: charges run £0 to £49 across the swaps allowed
Promeed
Pros
- The entry price of $37.99 covers the least expensive item on the shelf, and delivery adds nothing to it.
- A return window of 60 days, with Promeed at position 24 of 106 brands on that measure.
- One catalogue holds sheets, duvet covers and pillows, so a whole bed can be ordered in a single visit.
Cons
- Finance is not offered, so a full bed set has to be paid for in full at checkout rather than spread over a plan.
- Nothing in sheets, duvet covers and pillows covers a mattress topper, which sends anyone adding one to Blackroll BNL or Coop Sleep Goods.
- The listed material is silk on its own, so cotton and linen shoppers have less to pick from than on a broad bedding shelf.
Who each suits
Luxe Mattresses
Who it suits
- Readers who want an old mattress recycled away on the delivery visit
- Shoppers who want several firmness settings without changing model
- Readers who want to speak to someone on the phone as well as write in
Who should look elsewhere
- Readers who assume delivery puts the mattress in the room, since that is a paid service
- Buyers based outside the UK, as the published offer covers orders delivered within the United Kingdom
Promeed
Who it suits
- Renters and home owners replacing a whole bed in a single order rather than piece by piece.
- Shoppers in the United States, GB and CA who want delivery folded into the shelf price.
- People who are content to pay in full at checkout and do not want instalment options.
Who should look elsewhere
- Anyone after a topper or weighted blanket, who should look at Blackroll BNL instead.
- Shoppers who want the broadest bedding catalogue, who will find more product types at Coop Sleep Goods.
Current offers
Luxe Mattresses
Current offer
Free trial
100-night trial, refund to night 60: 100 nights (refund to night 60, exchange to night 100)
Minimum 30-night settling-in period; claim submitted through the claims portal; mattress in original condition
Source, checked October 1, 2026
Country by country
| Country | Luxe Mattresses | Promeed |
|---|---|---|
| Australia | No | Yes |
| Canada | No | Yes |
| France | No | Yes |
| Germany | No | Yes |
| Japan | No | Yes |
| Saudi Arabia | No | Yes |
| United States | No | Yes |
| United Kingdom | Yes | Yes |
Questions about each
Luxe Mattresses
How long is the mattress trial?+
The exchange trial lasts 100 nights from delivery. Exchanges become available later in that window than refunds, and run to 100 nights from delivery, while a refund can be claimed up to 60 nights. In short, the brand leans toward swapping a mattress rather than refunding it.
What does returning a mattress cost?+
Exchange delivery charges run £0 to £49, a band that covers the opening exchange and any that follow. The opening visit carries no delivery charge, while a repeat adds a fee on top of the change itself. That repeated carriage is worth budgeting for before ordering.
Promeed
How much does Promeed cost at the entry point?+
The entry price is $37.99 for the least expensive item Promeed sells. Sheets, duvet covers, pillows and duvets are priced separately, so a complete bed set lands above that figure. Delivery is free on every order, because the free delivery threshold is $0.
How long do I have to send bedding back?+
Promeed allows 60 days for returns, which is longer than the 30 days most bedding brands on the site list. Promeed holds position 24 of 106 brands on that measure, so the window is a point of difference rather than a bare minimum.
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